Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Lloyd

Richmond Hill

Summary


Highly skilled administrative professional with strong organizational abilities and commitment to ensuring smooth maintenance operations. Experienced in managing schedules, coordinating communications, and maintaining accurate records. Valued for collaborative spirit, adaptability, and consistent delivery of timely results. Proficient in office software, document management, and fostering effective team collaboration.

Overview

8
8
years of professional experience

Work History

Maintenance Secretary

Oliver's Bushhogging
01.2021 - 07.2024
  • Updated internal databases regularly with accurate information about completed tasks or pending items needing attention from the maintenance team members themselves or outside contractors/vendors they were working alongside at the time.
  • Maintained storing sensitive documents such as personnel files, contracts, and financial information pertaining to the maintenance department''s operations.
  • Managed budgeting process for the maintenance department, resulting in cost savings and better allocation of resources.
  • Managed preventive maintenance schedules to minimize equipment failures and increase operational reliability.
  • Supported facility safety by maintaining up-to-date documentation for inspections and compliance audits.
  • Implemented inventory control system to manage stock levels efficiently, reducing waste and ensuring availability of critical parts when needed.
  • Assisted in training new staff members on department procedures, contributing to a cohesive work environment.
  • Reduced equipment downtime with proactive tracking and ordering of necessary supplies and parts.
  • Managed multiple phones and email correspondence on the go and handled incoming and outgoing mail.
  • Completed hiring forms, reports, logs, and records to quickly handle all documentation for human resources.


Patient Access Coordinator

Optim Orthopedics
10.2018 - 07.2020
  • Reviewing referrals and scheduling.
  • Was in charge of compiling and reviewing medical records.
  • Scheduling and managing patients appointments.
  • Called insurance companies to obtain precertification and other benefits information.
  • Answered a high call volume phone to help customers with their questions and concerns.

Urgent Care Front Desk

Optim Orthopedics
07.2018 - 07.2020
  • Answered all after hour calls that came in to Urgent Care.
  • Greeted all patients upon their arrival, offered assistance, and answered questions.
  • Set up all appointments and managed check-in.
  • Verified insurances and collected any co-pays due.
  • Helped patients navigate our Phreesia check-in tablets.

Medical Assistant Specialist

Optim Orthopedics
02.2018 - 10.2018
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Kept detailed records of test results by entering data and patient information into a computer.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Worked with medical and administrative staff to keep the environment patient-centered, engaging, and compassionate.
  • Exam rooms and medical equipment were sanitized, restocked, and organized by me.
  • Directed patients to exam rooms, answered questions, and helped doctors prepare for exams.
  • Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions.

Front Desk Representative

Optim Orthopedics
06.2016 - 03.2018
  • Greeted guests at a fast-paced front desk and engaged in pleasant conversations while managing the check-in process.
  • Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change.
  • Helped patients with any troubles they had while navigating our Phreesia tablets.
  • Helped with back check-out as needed.

Education

Some college - Physical Therapy Assistance

South University
Savannah, GA

Some college - General

East Georgia Regional Medical Center
Statesboro, GA

High School Diploma - undefined

Bryan County High School
Pembroke, GA
01.2009

Skills

  • Diligent
  • Highly organized
  • Efficient and detail-oriented
  • Great time management skills
  • Fast learner
  • Problem-solving
  • Attention to detail

Timeline

Maintenance Secretary

Oliver's Bushhogging
01.2021 - 07.2024

Patient Access Coordinator

Optim Orthopedics
10.2018 - 07.2020

Urgent Care Front Desk

Optim Orthopedics
07.2018 - 07.2020

Medical Assistant Specialist

Optim Orthopedics
02.2018 - 10.2018

Front Desk Representative

Optim Orthopedics
06.2016 - 03.2018

Some college - General

East Georgia Regional Medical Center

High School Diploma - undefined

Bryan County High School

Some college - Physical Therapy Assistance

South University

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