Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Parker

Fayetteville

Summary

Well-rounded, poised, outgoing individual with strong professional and interpersonal skills seeking a profession in the aviation industry as a Flight Superintendent- Dispatcher. Broad skillset in aviation radio communications and crew tracking with Delta Air Lines. Exceptional relationship building skills focused on teamwork and customer service excellence.

Overview

12
12
years of professional experience

Work History

Sr Coordinator-OCC Crew Tracking

Delta Air Lines
Atlanta
04.2021 - Current
  • Develop and implement action plans designed to support change in flight schedules
  • Analyze and resolve computer rejections and processing errors
  • Proactively supports the SOMs in critical decision making to ensure operational liability and customer care
  • Works in unison with internal OCC disciplines to minimize customer impact
  • Reassigns, deletes, adds and modifies crew rotations due to unscheduled events
  • Serves as a liaison for OCC, Flight Operations, FAA, In-Flight Services, and other cross-divisional departments that impact corporate initiatives
  • Practices safety-conscious behaviors in all operational processes and procedures

Radio Relief Supervisor

Delta Radio
Atlanta
06.2015 - 06.2019
  • Provided supervisor relief coverage, received calls from in-flight aircrafts, and patch them to their dispatchers and log correspondence into flight history
  • Coordinated STATMD radio calls and assisted in medical related problems
  • Maintained a daily radio site log to ensure all sites are fully operational
  • Resolved inoperative remote communication equipment issues

Dental Assistant

Smiles by Design
Peachtree City
05.2014 - 06.2015
  • Performed general dental assisting responsibilities and procedures

Education

AA - Business

American Intercontinental University

Dental Assisting Program -

Southern Crescent Technical College

Completed Core Classes -

Georgia Military College

High School Diploma -

Sandy Creek High School

Skills

  • Microsoft Office Suite
  • DBMS
  • Crew360
  • PWA
  • FAWR and FAR’s
  • Communication
  • Organization
  • Time management
  • Decision-making skills
  • Multi-tasking
  • Conflict resolution
  • Customer service

Timeline

Sr Coordinator-OCC Crew Tracking

Delta Air Lines
04.2021 - Current

Radio Relief Supervisor

Delta Radio
06.2015 - 06.2019

Dental Assistant

Smiles by Design
05.2014 - 06.2015

AA - Business

American Intercontinental University

Dental Assisting Program -

Southern Crescent Technical College

Completed Core Classes -

Georgia Military College

High School Diploma -

Sandy Creek High School

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Amanda Parker