Amanda Porteus
Rochelle
Summary
Dynamic professional with extensive experience in customer service and human resources, notably at Tift Regional Medical Center. Proven ability to enhance team performance through effective collaboration and problem-solving. Skilled in payroll operations and employee relations, ensuring timely compensation and fostering a supportive workplace environment. Committed to delivering exceptional service and optimizing operational efficiency.
Overview
20
20
years of professional experience
Work History
Sales Associate
Family Dollar
03.2025 - Current
- Assisted customers in locating products and provided product information to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure appealing store presentation.
- Operated cash register efficiently, processing transactions accurately while providing excellent customer service.
- Stocked shelves and ensured proper product placement to optimize inventory visibility and accessibility.
Human Resources
Tift Regional Medical Center
07.2008 - 08.2008
- Partnered with Human Resources to administer payroll operations accurately, ensuring timely compensation for all employees.
- Supported human resources functions such as recruitment coordination, onboarding facilitation, and employee record management.
- Partnered with human resources to recruit and retain top talent for the cosmetics department, maintaining a high-performing team.
- Handled human resources functions including talent acquisition, employee relations, performance evaluations, and professional development opportunities for staff members.
911 Dispatcher
Irwin County Sheriff’s Office
11.2007 - 06.2008
- Responded to emergency calls, gathering critical information to dispatch appropriate services efficiently.
- Operated communication systems and radio equipment to maintain contact with field units during incidents.
- Monitored multiple channels simultaneously, ensuring timely responses to emergencies and prioritizing calls effectively.
- Documented all communications accurately in real-time, maintaining detailed logs for future reference and reporting.
Human Resources
US Army
07.2005 - 12.2007
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
- Collaborated with human resources department on employee benefits administration tasks such as enrollment processing and document updates.
- Collaborated with human resources to develop comprehensive employee support systems addressing workplace grievances and concerns.
Education
No Degree -
South Georgia Technical College
Americus, GASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Family Dollar
03.2025 - Current
Human Resources
Tift Regional Medical Center
07.2008 - 08.2008
911 Dispatcher
Irwin County Sheriff’s Office
11.2007 - 06.2008
Human Resources
US Army
07.2005 - 12.2007
No Degree -
South Georgia Technical College
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