Amanda Ranta
RICHMOND HILL,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
After School Program Instructor
Richmond Hill Community Education
11.2024 - Current
- Enhanced student comprehension by incorporating diverse teaching strategies and materials.
- Boosted students'' critical thinking skills through problem-solving activities and group projects.
- Increased parental involvement in student learning through regular communication and conferences.
- Collaborated with colleagues to develop interdisciplinary lesson plans, promoting well-rounded education.
- Developed strong relationships with students, fostering a positive learning environment for academic growth.
- Implemented engaging hands-on activities to reinforce key concepts and deepen understanding of subject matter.
- Facilitated positive peer interactions, encouraging collaboration and teamwork among students in the classroom setting.
- Promoted student success by offering targeted support to individuals struggling academically or behaviorally.
- Improved overall classroom management by implementing clear expectations and consistent routines.
- Managed classroom environment conducive for learning to meet maturity level and interest of students.
- Facilitated learning through imagination, sensory activities and age-appropriate activities focusing on growth and development.
- Implemented positive behavior interventions and supports to promote rules and compliance in classroom.
- Fostered student curiosity and interest through creative hands-on activities.
- Adapted teaching methods and materials to meet students' varying needs.
School Cafeteria Worker
Bryan County School District
11.2024 - Current
- Managed cash handling procedures accurately balancing register drawers daily.
- Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
- Served as a positive role model for students displaying appropriate behavior while working in a high-pressure environment.
- Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.
- Enhanced food safety by implementing proper sanitation practices and maintaining a clean workspace.
- Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
Pizza Shop Assistant
Mobil Gas Station
06.2023 - 11.2024
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
- Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
- Built rapport with repeat customers by remembering names, preferences, or dietary restrictions.
- Contributed to positive work environment by maintaining open communication with coworkers and supervisors.
- Assisted in inventory management, ensuring adequate stock levels for uninterrupted service.
- Developed strong product knowledge to make personalized recommendations for customers based on their preferences.
- Handled food deliveries responsibly by packaging orders securely and delivering within specified timeframes.
- Enhanced customer satisfaction by efficiently taking and preparing orders with accuracy and speed.
- Ensured consistent quality of pizzas by following standardized recipes and portion control guidelines closely.
- Assisted in opening and closing duties, ensuring the store was ready for daily operations or secure at the end of the day.
- Reduced food waste through proper storage techniques and timely usage of perishable ingredients.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Supported marketing efforts by distributing promotional materials within the community.
- Increased sales through upselling additional menu items and promoting special offers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Accurately operated cash register to process customer payments.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Assistant Manager
Mobil Gas Station
06.2023 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Cafe Associate
Sam's Club
03.2023 - 05.2023
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Checked proper temperature of food to maintain food safety standards and reduce illness.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Produced food and drink products adhering to company quality and quantity standards.
Guest Experience Leader
McDonald's
05.2022 - 03.2023
- Greeting customers, recommending food items, collecting payments, promoting special deals, operating various tools and equipment to prepare food, maintaining cleanliness, and ensuring quality control
- Managing Awesome Books and Crafts Club, including finding age appropriate books and crafts, set up and take down of club activities.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Volunteer
Restoration Bridge International
01.2014 - 01.2021
- Working with 200-500 patrons an afternoon, distributing food, registering new patrons, explaining rules, guiding patrons, serving food, handling problems, and training new volunteers.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Cashier
Tim Horton's
05.2008 - 08.2008
- Used cash register, listened to customers, took orders, made drinks, retrieved orders, mopped, and did various other cleaning
- Developed customer relation skills, worked on a team, learned how to make awesome mochas.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Sales Associate
Lisa's Hallmark
11.2006 - 12.2006
- Greeted and assisted customers, ran cash register, stocked merchandise
- Developed time-management, customer service, teamwork, and organizational skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Library Assistant
Virginia-Maryland College of Veterinary Science Library
08.2004 - 07.2006
- Assisted patrons with locating resources, worked with reserve materials and interlibrary loans
- Managed computer lab and media room, trained new employees, opened and closed library, shelved items
- Developed familiarity with library database programs Millenium, Illiad, Addison, and PubMed
- Gained practical Dewey Decimal System experience
- Expanded communication and research skills in order to serve patrons better.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Monitored library environments to maintain safe, hazard-free settings.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Gained strong understanding of various methods for cataloging books and other materials.
- Processed library card applications and maintained patron records with accurate contact information.
- Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
- Maintained secure environment by monitoring visitors at front desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Provided valuable research assistance to patrons seeking information or guidance on various topics.
- Collected and processed fines on overdue library materials.
- Assisted patrons with printing and copying according to personalized requirements.
- Collected fees, fines and donations for balanced library finances.
- Facilitated positive learning environments with effective supervision during study sessions, computer usage, and library visits.
- Assisted librarians in managing interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
- Set up computer and digital device access, providing assistance with use and operation.
- Created welcoming and comfortable space by keeping library clean and organized.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Checked out and checked in materials to support patron circulation needs.
- Helped patrons locate resources using catalog and circulation systems.
- Utilized computer databases to locate library materials.
- Provided basic computer assistance to help patrons access needed resources.
- Maintained accurate records and confidentiality of library book and periodical inventory.
- Managed library materials for accurate record-keeping.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Offered basic reference assistance to support information needs.
- Processed library card applications to provide access to library services.
- Provided assistance and support to staff in regard to facility maintenance, security, and services.
- Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
- Handled receipt processing for book, audio-visual and computer software inventories.
Lab Technician
Virginia Tech Entomology Department
05.2003 - 06.2004
- Monitored development and assisted with care of research insects, compiled and cataloged data, trained new employees
- Developed supervising, training, and interpersonal skills in order to work efficiently with team members.
- Maintained documentation on tests performed in lab.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Monitored testing procedures to meet criteria and maintain quality control.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Optimized standard operating procedures based on regulatory guidelines.
- Oversaw items in inventory and reordered before supplies diminished.
Education
Bachelor of Arts in Communications -
Virginia Polytechnic Institute State University
Blacksburg, VAMasters in Library and Information Science -
Wayne State University
Detroit, MI05.2009
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Retail Operations
- Customer rapport
- Marketing knowledge
- Compliance understanding
- Customer Service
- Multitasking Abilities
- Time Management
- Organizational Skills
Certification
ServSafe Certification issued 7/25/2023
120 hour TESOL (Teaching English to Speakers of Other Languages) teaching certificate issued 07/2020 by International Open Academy
Credentials of Ministry, Certificate of Ordination, issued by Universal Life Church Ministries March 2018
Timeline
After School Program Instructor
Richmond Hill Community Education
11.2024 - Current
School Cafeteria Worker
Bryan County School District
11.2024 - Current
Pizza Shop Assistant
Mobil Gas Station
06.2023 - 11.2024
Assistant Manager
Mobil Gas Station
06.2023 - 11.2024
Cafe Associate
Sam's Club
03.2023 - 05.2023
Guest Experience Leader
McDonald's
05.2022 - 03.2023
Volunteer
Restoration Bridge International
01.2014 - 01.2021
Cashier
Tim Horton's
05.2008 - 08.2008
Sales Associate
Lisa's Hallmark
11.2006 - 12.2006
Library Assistant
Virginia-Maryland College of Veterinary Science Library
08.2004 - 07.2006
Lab Technician
Virginia Tech Entomology Department
05.2003 - 06.2004
Masters in Library and Information Science -
Wayne State University
ServSafe Certification issued 7/25/2023
120 hour TESOL (Teaching English to Speakers of Other Languages) teaching certificate issued 07/2020 by International Open Academy
Credentials of Ministry, Certificate of Ordination, issued by Universal Life Church Ministries March 2018
Bachelor of Arts in Communications -
Virginia Polytechnic Institute State University
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