Amanda Worley
Guyton,GA
Summary
Dedicated and detail-oriented Facility Manager with extensive experience in conducting onsite inspections, resolving housing issues, and developing standard operating procedures. Adept at evaluating information, drafting reports, an ensuring compliance and suitability of community rental properties. Seeking a challenging position at Fort Stewart to contribute skills in facility utilization and management.
Overview
8
8
years of professional experience
Work History
Facility Manager
Sevan Multi Site Solutions
06.2023 - Current
- Improved facility efficiency by implementing preventive maintenance programs and optimizing resource allocation.
- Reduced energy consumption through the installation of energy-efficient systems and monitoring usage patterns.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
- Performs various inspections of community rental property to determine adequacy, habitability and suitability
- Conduct on-site inspections to verify facility utilization and management
- Resolving a variety of housing problems by assembling facts, evaluation of information and drafting reports and answers to correspondence and inquiries.
- Developing standard operating procedures.
- Serve as point of contact on commercial contracts pertaining to cleaning, repairing, fabrication, installation of drapery, carpeting, blinds, etc.
- Maintain data for new or replacement furniture, appliances and equipment in accordance with established criteria or approvals.
Property Manager/Real Estate Broker Associate
Worley And Moore Property Management
03.2019 - 02.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Assist in the development of overall plans and procedures for government leased and owned housing administration, tenant relations, assignment procedures, eligibility requirements, occupancy practices, maintenance conditions, and related housing activities.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes. As well as serving as point of contact on commercial contracts pertaining to cleaning, repairing, fabrication, installation of drapery, carpeting, blinds, etc.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintain data for new or replacement furniture, appliances and equipment in accordance with established criteria
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Specialized in referrals and relocation support across the country and internationally.
- Conduct surveys to determine occupant satisfaction and suggestions
- Analyze legal and lease transaction documents to ensure compliance.
Property Manager
Brookside Property Management
11.2021 - 03.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Became familiar with complex market of Tax Credit Conventional Programs and Rental Assistance Programs and their procedures.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Promptly responded to tenant complaints and concerns for over 196 units.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Generated professional networks by engaging in professional, industry and government organizations.
- Managed Tax Credit Conventional and Home Loan property documents for permanent records and regulatory requirements.
- Analyze legal and lease transaction documents to ensure compliance.
Property Manager/ Commercial Property Manager
Cora Bett Thomas Property Management
05.2017 - 02.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services for over 150 properties.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Developed, reviewed and submitted property operating and capital budgets.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Identified improvement changes regarding key processes for internal controls and accounting procedures.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Specialized in referrals and relocation support across the country and internationally.
- Analyze legal and lease transaction documents to ensure compliance.
Property Management
BNet Management
11.2015 - 03.2016
- Promptly responded to tenant complaints and concerns for over 300 properties.
- Managed maintenance and custodial staff of BNet Management and TWD Real Estate LLC.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Education
No Degree - Real Estate Broker
Ben Farmers School of Real Estate
Savannah, GA07.2019
No Degree - Real Estate Sales License
Ben Farmers School of Real Estate
Savannah, GA04.2017
Bachelor of Arts - Illustration And Communicative Arts
Savannah College of Art And Design
Savannah, GA06.2013
Some College (No Degree) - Core Classes/ Pre-Medicine
Armstrong Atlantic State University
Savannah, GAHigh School Diploma -
South Effingham High School
Guyton, GA05.2010
Skills
- Maintenance Oversight
- Team Collaboration
- Construction Project Oversight
- Expert Understanding of Tenant and Eviction Laws
- Fair Housing Mandates
- Profit and Loss Statements
- Employee Motivation and Guidance
- Problem Anticipation and Resolution
- On-site inspections
- Compliance Assessments
- SOP Development
Timeline
Facility Manager
Sevan Multi Site Solutions
06.2023 - Current
Property Manager
Brookside Property Management
11.2021 - 03.2022
Property Manager/Real Estate Broker Associate
Worley And Moore Property Management
03.2019 - 02.2024
Property Manager/ Commercial Property Manager
Cora Bett Thomas Property Management
05.2017 - 02.2019
Property Management
BNet Management
11.2015 - 03.2016
No Degree - Real Estate Broker
Ben Farmers School of Real Estate
No Degree - Real Estate Sales License
Ben Farmers School of Real Estate
Bachelor of Arts - Illustration And Communicative Arts
Savannah College of Art And Design
Some College (No Degree) - Core Classes/ Pre-Medicine
Armstrong Atlantic State University
High School Diploma -
South Effingham High School
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