Dynamic professional with strong customer relations and communication skills. Proven ability to enhance client satisfaction and drive repeat business through tailored service and effective marketing strategies.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Hardware to Home LLC
10.2022 - 02.2026
Developed and implemented inventory management systems to optimize product availability.
Streamlined operations by enhancing vendor relationships and negotiating supply agreements.
Led team training sessions to improve customer service standards and operational efficiency.
Oversaw budgeting and financial planning to ensure sustainable business growth.
Managed logistics and fulfillment processes to ensure timely delivery of products to customers.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Residential Realtor
Coldwell Banker
03.2016 - 10.2024
Assisted & Managed multiple clients transactions while connecting with perspective clients, lenders, title companies, inspectors, and builders in a daily basis.
Facilitated property showings and open houses, enhancing client engagement and satisfaction.
Collaborated with clients to identify needs, providing tailored property recommendations.
Managed negotiations between buyers and sellers, ensuring favorable outcomes for all parties involved.
Developed comprehensive marketing strategies utilizing social media platforms to increase property visibility.
Guided first-time homebuyers through purchasing process, simplifying complex procedures and documentation requirements.
Analyzed market trends and property values to inform strategic pricing decisions for listings.
Mentored junior agents on effective sales techniques and client relationship management practices.
Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.