Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

Amani Hudley

Statesboro

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Food Lion
Statesboro
10.2024 - Current
  • Greeted customers and responded to informational requests.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Addressed customer questions and concerns regarding products and services.

Package Handler

FedEx
Pooler
12.2023 - 10.2024
  • Stacked boxes onto pallets in an efficient manner.
  • Assisted in loading delivery trucks with prepared packages.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Organized packages according to type, size, destination, and other specifications.

Customer Service Associate

Walgreens
Columbus
06.2023 - 12.2023
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.

Training Specialist

Global Callcenter Solutions
Columbus
08.2022 - 06.2023
  • Designed and implemented comprehensive training programs tailored to organizational needs.
  • Assisted in creating an effective onboarding program for new employees.
  • Tracked attendees, participation and understanding of course material.
  • Explained goals and expectations required of trainees.

Education

Bachelor of Science - Psychology

Georgia Southern University
Statesboro, GA
12-2025

High School Diploma -

Columbus State University
Columbus, GA
05-2021

Skills

  • Customer service
  • Employee training
  • Conflict resolution
  • Data analysis
  • Research methods
  • Statistical methods
  • Problem-solving abilities
  • CITI Certified

Certification

  • CITI Certified

Affiliations

  • National Council of Negro Women (2024-Current)
  • Secretary (2025)
  • Community Service Committee (2024-Current)
  • Shop with a Cop Event Coordinator (2019-Current)
  • Frequent Volunteer for Feed the Boro and Statesboro Soup Kitchen

Accomplishments

  • Leadership Excellence

Timeline

Customer Service Cashier

Food Lion
10.2024 - Current

Package Handler

FedEx
12.2023 - 10.2024

Customer Service Associate

Walgreens
06.2023 - 12.2023

Training Specialist

Global Callcenter Solutions
08.2022 - 06.2023

Bachelor of Science - Psychology

Georgia Southern University

High School Diploma -

Columbus State University

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Amani Hudley