Amani Hudley
Statesboro
Summary
Dynamic analytical professional with robust technical knowledge and exceptional critical thinking skills, thriving in fast-paced, data-driven environments. Approaches challenges with a positive mindset and an unwavering drive to achieve results, consistently surpassing expectations. Demonstrates strong collaboration skills and the ability to excel independently, ensuring project goals are met with precision and efficiency. Committed to leveraging data insights to inform strategic decisions and enhance overall performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern
Behavioral Pediatric of Rural Georgia
08.2025 - 12.2025
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Monitored client behavior and documented progress, ensuring data accuracy and consistency.
- Provided support during parent training sessions, enhancing family involvement in treatment plans.
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
Customer Service Cashier
Food Lion
10.2024 - 11.2025
- Greeted customers and responded to informational requests.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Addressed customer questions and concerns regarding products and services.
Package Handler
FedEx
12.2023 - 10.2024
- Stacked boxes onto pallets in an efficient manner.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Organized packages according to type, size, destination, and other specifications.
Customer Service Associate
Walgreens
06.2023 - 12.2023
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Training Specialist
Global Callcenter Solutions
08.2022 - 06.2023
- Designed and implemented comprehensive training programs tailored to organizational needs.
- Assisted in creating an effective onboarding program for new employees.
- Tracked attendees, participation and understanding of course material.
- Explained goals and expectations required of trainees.
Education
Bachelor of Science - Psychology
Georgia Southern University
Statesboro, GA12-2025
No Degree - General Studies
Columbus State University
Columbus, GA05-2021
Skills
- Customer service
- Employee training
- Conflict resolution
- Data analysis
- Research methods
- Statistical methods
- Problem-solving abilities
- CITI Certified
Accomplishments
- NCNW Fall '24 Inductee
- Leadership Excellence Award Recipient
- September Sister of the Month
- Sister of the Year
- Silent Force Award Recipient
- Mary McLeod Leadership Award Recipient
Affiliations
National Council of Negro Women Fall '24 Inductee
Community Service Committee (2024-2025)
National Council of Negro Women Spring '25 Secretary
National Council of Negro Women Fall '25 President
Zeta Phi Beta Sorority, Inc. Epsilon Xi Chapter Member
Community Service Committee (2024-2025)
Certification
- CITI Certified
Timeline
Intern
Behavioral Pediatric of Rural Georgia
08.2025 - 12.2025
Customer Service Cashier
Food Lion
10.2024 - 11.2025
Package Handler
FedEx
12.2023 - 10.2024
Customer Service Associate
Walgreens
06.2023 - 12.2023
Training Specialist
Global Callcenter Solutions
08.2022 - 06.2023
Bachelor of Science - Psychology
Georgia Southern University
No Degree - General Studies
Columbus State University