Amari Green-Winn
Ellenwood
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
ASSISTANT COMMUNITY DIRECTOR
First Communities
01.2023 - Current
- Supervise leasing and maintenance activities to ensure compliance with company policy
- Analyze performance and trends to develop and implement monthly marketing plan
- Trains, motivates and supervises all on-site staff to achieve operational goals of assigned community
- This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines
- Provide excellent customer service while maintaining the highest standards for resident service
- Assist in preparation of budget, and adherence to approved budgets
- Complete month-end and year-end reporting as required
- Ensure that property operations are compliant with all applicable regulatory requirements
ASSISTANT COMMUNITY MANAGER
Gables Residential
02.2019 - 01.2023
- Assisted the Community Manager with managing the property and oversight of the leasing team and training
- Provided support for the Leasing Professional in the leasing of apartments and ensuring that Fair Housing guidelines are followed
- Promoted resident satisfaction and retention by responding to questions and requests in a timely manner
- Posted rental collections and oversaw the administration of accounting functions for the community
- Met regularly with Community Manager and Regional Manager to discuss leasing issues and community performance
- Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds
- Streamlined workflow and reporting processes through creation and implementation of new document control and filing systems
- Drove facility growth and increased resident morale by planning special activities, inspections of buildings, common areas and vacant units.
- Aided in the development of leasing strategies for optimal tenant retention and minimized turnover rates.
LEASING PROFESSIONAL
Gables Residential
03.2017 - 02.2019
- Maintain superior, relationship as per Gables 10 Pledges of Customer Service
- Adhere to company Standard Operating Procedures
- Lease apartments and sell property’s products and services to prospects
- Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms
- Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages
- Maintain thorough product knowledge of the property and that of major competition
- Maintain prospect traffic and leasing data; assist with other computer data entry as necessary
HUMAN RESOURCE ASSISTANT
APPLIED
06.2015 - 03.2017
- Fielding telephone calls for human resource department, receiving and directing visitors, word processing creating spreadsheet and presentation documents and filing documents
- Maintained employee data and kept updated accounts of all employee records
- Administered payroll information, compensation materials, and benefit program
- Assisted in recruiting and training of new employees for the marketing team.
Education
MASTER OF BUSINESS ADMINISTRATION -
NORTHEASTERN UNIVERSITY
Boston,MA05.2020
Skills
- Fair Housing
- Income & expense management
- Lease renewals
- Account management
- Lease agreements
- Conflict handling
- Variance reports
- Accruals
- Asset client relations
- Contract negotiation
- Market trends
- Community Marketing
- Administrative leadership
- Strategic planning
- Yardi
- CRM
- PDQ
- One Site
- LRO
- MRI
- Property Management
- Lease up
- Outreach marketing
- NOI
- Interviewing
- Administrative Assistant
- Tax Credit
Timeline
ASSISTANT COMMUNITY DIRECTOR
First Communities
01.2023 - Current
ASSISTANT COMMUNITY MANAGER
Gables Residential
02.2019 - 01.2023
LEASING PROFESSIONAL
Gables Residential
03.2017 - 02.2019
HUMAN RESOURCE ASSISTANT
APPLIED
06.2015 - 03.2017
MASTER OF BUSINESS ADMINISTRATION -
NORTHEASTERN UNIVERSITY
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