Amari Saulsberry
Macon
Summary
Healthcare professional with strong foundation in medical documentation and patient record management. Known for reliability and adaptability in dynamic healthcare environments. Adept in data entry, coding, and compliance, while fostering collaborative team atmosphere.
Overview
4
4
years of professional experience
Work History
Medical Records Specialist
HealthMark Group
11.2023 - Current
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Followed exact procedures for handling transfers and other releases of medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Supported billing department by verifying patient information, reducing errors in invoicing.
- Secured confidential patient information from unauthorized access.
Registrar/Medical Record Specialist
Piedmont
Macon, Georgia
08.2023 - Current
- Compiled and maintained accurate patient records in compliance with HIPAA regulations
- Verified insurance information and processed patient admissions and discharges efficiently
- Collaborated with physicians and healthcare staff to ensure accurate documentation of medical records
- Reviewed medical charts for completeness and accuracy, identifying and correcting any discrepancies
- Utilized electronic health record systems to update and organize patient information accurately
Member Specialist
Sam's Club
Macon, Georgia
10.2020 - 08.2023
- Provided exceptional customer service to members, answering inquiries and resolving any issues in a timely and professional manner
- Built strong relationships with members by actively listening to their needs and recommending appropriate services or products
- Processed member transactions accurately and efficiently, ensuring compliance with all company policies and procedures
- Conducted outreach to promote membership retention and growth, resulting in increased member satisfaction and loyalty
- Collaborated with cross-functional teams to track member feedback and implement improvements to enhance the overall member experience
Education
High school -
Central Highschool
Macon, GA05.2020
Skills
- Punctual Communication
- Time Management
- Microsoft Office
- Inbound & Outbound Calls
- Audit Rating
- Guest Services
- Complaint Management
- Customer Support
- Service
- Leadership
- Medical Terminology
- Member Relations
- HIPPA
- Scheduling
- Medical Charts
- Data security procedures
- Medical billing and coding
- Medical records retrieval
Hobbies and Interests
- Volunteering
- Art
- Writing
- Reading
Timeline
Medical Records Specialist
HealthMark Group
11.2023 - Current
Registrar/Medical Record Specialist
Piedmont
08.2023 - Current
Member Specialist
Sam's Club
10.2020 - 08.2023
High school -
Central Highschool