Amari Vinson
Atlanta
Summary
Diligent Candidate with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Café Intermezzo
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Restaurant Hostess
Alma Cocina Buckhead
04.2024 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Server
Sugar Factory American Brasserie
12.2023 - 05.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out professional service, retaining polite and friendly approach at all times.
- Enhanced customer satisfaction by providing efficient and friendly service during large parties.
- Handled food and beverage orders for up to 45 guests, delivering prompt and friendly service.
Server
Saz’s Hospitality Group
06.2020 - 12.2023
- Quick and fast-paced set-up and breakdown
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Making connections with our party guests in order to uphold Saz’s motto.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Hostess
Cheesecake Factory Inc
03.2022 - 08.2022
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Regularly sanitize high-touch surfaces in the entry area.
- Keep the host stand tidy and stocked with menus, pagers, and seating charts.
- Provided patrons with estimated waiting times during peak service hours.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Bachelor of Arts - Media Entrepreneurship
Georgia State University
Atlanta, Ga02.2025
High School Diploma -
Nicolet High School
Glendale06.2022
Skills
- Quick Learner
- Aloha and CPOS Experience
- Strong Interpersonal Communication
- Dependable Team Member
- Multi-Plate Transportation
- Optimistic Mindset
- Effective Time Management
- Effective Verbal Skills
- Hospitality service expertise
Certification
- Cardiopulmonary Resuscitation (CPR)
- First Aid Certification
Timeline
Restaurant Hostess
Alma Cocina Buckhead
04.2024 - 08.2024
Server
Sugar Factory American Brasserie
12.2023 - 05.2024
Server
Café Intermezzo
09.2023 - Current
Hostess
Cheesecake Factory Inc
03.2022 - 08.2022
Server
Saz’s Hospitality Group
06.2020 - 12.2023
- Cardiopulmonary Resuscitation (CPR)
- First Aid Certification
Bachelor of Arts - Media Entrepreneurship
Georgia State University
High School Diploma -
Nicolet High School
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