Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amarion Lay

Lawrenceville,GA

Summary

Dynamic and customer-focused professional with extensive experience at Dollar Tree, excelling in cash handling and relationship building. Proven ability to enhance customer satisfaction through exceptional service and teamwork. Skilled in cash register systems and committed to maintaining a clean, organized environment, consistently achieving sales targets and positive feedback.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

3
3
years of professional experience

Work History

Cashier/Stock

Dollar Tree
02.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Sales Associate

Charolette Russe
06.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Crew Member

Junkaholic
02.2022 - 01.2023
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the front desk
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Loading and Unloading debris to be dumped
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

Education

GED -

Central Gwinnett High School
Lawrenceville, GA
09-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Shipment processing
  • Relationship Building
  • Excellent people skills
  • Time management skills
  • Cleaning and sanitizing
  • Team collaboration
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash register systems

Languages

English
Full Professional

Timeline

Cashier/Stock

Dollar Tree
02.2024 - 11.2024

Sales Associate

Charolette Russe
06.2023 - 02.2024

Crew Member

Junkaholic
02.2022 - 01.2023

GED -

Central Gwinnett High School

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Amarion Lay