Amaya Brinson
Atlanta
Summary
Developed key organizational and leadership skills in fast-paced, collaborative environment. Expertise in managing schedules, coordinating projects, and facilitating communication across teams. Seeking to leverage these capabilities in new field to drive positive outcomes and foster team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Department Coordinator
Morehouse College
09.2024 - Current
- Coordinate calendars, meetings, and administrative schedules for academic departments, ensuring timely communication across departments.
- Prepare, review, and maintain departmental documents and budgets while handling sensitive and confidential information in compliance with privacy standards.
- Track requests, deadlines, and submissions using internal systems and shared tools to reduce follow-ups and missed timelines.
- Support daily operations by streamlining workflows and improving coordination between faculty, staff, and leadership.
Float Personal Banker
Fifth Third Bank
01.2024 - 09.2024
- Supported front-desk operations, incoming calls, appointment scheduling, and customer inquiries in a regulated, high-volume environment.
- Ensured accurate records and documentation while handling sensitive personal and financial information.
- Responded to customers with issue resolution, escalations, and follow-up coordination to ensure timely service.
- Applied strong interpersonal and organizational skills directly transferable to healthcare front-office and patient service settings.
Assistant Branch Manager
Republic Finance
05.2022 - 01.2024
- Oversaw daily front-office operations, including scheduling, staffing coordination, documentation, and reporting.
- Supervised and trained team members on procedures, compliance standards, and customer service expectations.
- Resolved complex customer concerns while maintaining professionalism in a fast-paced environment.
- Improved workflow efficiency by organizing administrative processes and supporting accurate recordkeeping.
Education
Associate of Science - Radiography
South College
06-2027
Bachelor of Science - Marketing, Minor in Entrepreneurship
Alabama A&M University
05-2022
Skills
- Patient & Front-Desk Coordination
- Appointment Scheduling & Calendar Management
- Confidential Records & Documentation Accuracy
- Basic Medical Terminology
- HIPAA-Aligned Privacy Practices
- Microsoft Office (Word, Excel, Outlook)
- Workflow Organization & Time Management
- Professional Communication & Customer Service
Certification
- Basic Life Support for Healthcare Providers, American Red Cross- Feb '28
- Certified Revenue Cycle Representative, Healthcare Financial Management Association, Jan '28
Timeline
Department Coordinator
Morehouse College
09.2024 - Current
Float Personal Banker
Fifth Third Bank
01.2024 - 09.2024
Assistant Branch Manager
Republic Finance
05.2022 - 01.2024
Bachelor of Science - Marketing, Minor in Entrepreneurship
Alabama A&M University
Associate of Science - Radiography
South College