Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Amaya Rowden

Midland

Summary

Dynamic and adaptable professional with a strong background in customer service and teamwork. Proven ability to resolve issues promptly while maintaining a friendly demeanor. Skilled in cash handling and training, committed to fostering positive customer relationships and enhancing team performance in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Army National Guard

USA Army
10.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier/Cashier Trainer

Zaxbys Resturant
01.2024 - 06.2024
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Managed cash drawer, ensuring accurate daily reconciliations and adherence to cash handling procedures.
  • Assisted in training new cashiers on operational procedures and customer service standards.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Adapted quickly to changing priorities, demonstrating flexibility in high-volume environments.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

William Shaw High School
Columbus, Georgia
05.2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking
  • Critical thinking
  • Active listening

Accomplishments

Basic Training Graduate, March 2025

AIT Graduate, June 2025

Timeline

Army National Guard

USA Army
10.2024 - Current

Cashier/Cashier Trainer

Zaxbys Resturant
01.2024 - 06.2024

William Shaw High School

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Amaya Rowden