Summary
Overview
Work History
Education
Skills
Certification
COURSES
Timeline
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Amaya Warren

Douglasville

Summary

Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Problem-solver with experience in customer service. Employee who is self-motivated and has a flexible schedule and availability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Security Officer

GSE INC
05.2022 - 08.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Cashier

Walmart Supercenter
02.2020 - 12.2021
  • Greeted customers to the store, following through on requests and orders.
  • Ensured the shop floor was maintained to a high standard and all merchandise was displayed neatly at all times, especially during busy periods.
  • Carried out all transactions on cash register, including cash, checks, card payments, and refunds or exchanges.
  • Regularly trusted to open and close store, including balancing the cash drawer.
  • Successfully handled customer complaints by resolving issues and offering discounts when appropriate, with manager's approval. Optimized customer service by efficiently managing transactions, resolving issues, and maintaining store standards, leading to improved customer satisfaction.

Education

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Fortis College-Smyrna

Nursing Assistant - undefined

Cobb CNA School
Mableton, GA
01.2023

High School Diploma - undefined

Pebblebrook High School
Mableton, GA
01.2021

Skills

  • Customer service
  • Communication
  • Problem-solving
  • Cleaning
  • Sanitizing
  • Cash handling
  • Teamwork
  • Flexibility
  • Attention to detail
  • Listening
  • Organization

Certification

CPR certified through American Heart Association

COURSES

  • BLS
  • American Heart Association

Timeline

Security Officer

GSE INC
05.2022 - 08.2024

Cashier

Walmart Supercenter
02.2020 - 12.2021

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Fortis College-Smyrna

Nursing Assistant - undefined

Cobb CNA School

High School Diploma - undefined

Pebblebrook High School

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Amaya Warren