Amayia Morris
Lithonia
Summary
Customer-focused retail professional with leadership experience in driving sales and enhancing customer experiences. Proven ability to coach teams and implement effective training strategies while maintaining store organization and inventory management.
Overview
8
8
years of professional experience
Work History
Sales Associate
Tech Genius
Atlanta
12.2020 - Current
- Greet customers, assess technology needs to recommend appropriate products and solutions.
- Generate sales through product recommendations, upselling warranties, and promoting additional services.
- Maintain in-depth knowledge of hardware, software, accessories, and electronic devices.
- Process inventory, stock merchandise, and create attractive product displays.
- Ensure the sales floor remains clean, organized, and fully stocked.
- Collaborate with technical support and inventory teams to provide efficient customer service.
Assistant Manager
The Children's Place
Lithonia
08.2018 - Current
- Led as Leader on Duty (LOD), delivering exceptional customer service and a positive shopping experience.
- Drove sales performance by coaching associates on customer engagement and product knowledge to enhance customer experience.
- Provided daily coaching and performance feedback to foster employee development and improve productivity.
- Assist with recruiting, interviewing, onboarding, and training new team members.
- Manage inventory processes, shipment receiving, stock replenishment, and store organization.
- Execute visual merchandising standards, including displays, signage, and product placement.
- Enforced company policies on loss prevention, cash handling, and operational compliance to maintain store integrity.
Education
High School Diploma -
Lithonia High
Lithonia, GASkills
- Retail Sales
- Customer Service
- Point of sale
- Inventory Management
- Product Presentation
- Sales Training
- Team Leadership
- Microsoft Office
- Organizational Skills
- Conflict Resolution
- Communication Skills
Timeline
Sales Associate
Tech Genius
12.2020 - Current
Assistant Manager
The Children's Place
08.2018 - Current
High School Diploma -
Lithonia High