Amber Collins
Fayetteville ,GA
Summary
Versatile and diligent, with a proven track record at magna enhancing product quality by 30% through meticulous inspections and collaboration. Skilled in quality control and exceptional customer service, adept at problem-solving and fostering positive client relationships. Demonstrates a strong work ethic and a quick learning ability in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Quality Control Inspector
Magna Drive Automotive
01.2023 - 01.2025
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection
- Optimized product testing procedures, leading to more accurate detection of defects and inconsistencies.
- Increased customer trust by ensuring all product batches met stringent quality criteria before release.
Commercial and Residential Cleaner
Pristine Clean of Georgia
07.2021 - 01.2023
- Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Enabled a smooth transition for clients during relocation by providing move-in and move-out cleaning services tailored to their specific needs.
- Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
Picker & Packer
Trident Seafoods
02.2018 - 07.2021
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
- Maintained compliance with all relevant regulations regarding packaging materials, hazardous goods handling, and waste disposal practices within the facility.
Dish Washer
Highland Bakery
09.2017 - 02.2018
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Cook/server/dish Washer/Decorator
Prime Events
03.2017 - 02.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Sales Associate
Five Below
02.2013 - 02.2016
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business
Cashier Team Lead
Dairy Queen Grill & Chill
06.2012 - 02.2013
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Increased customer loyalty and retention.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Central High School
05.2012
Skills
- Quality control
- Visual inspection
- Product inspection
- Production experience
- Exceptional customer service
- Cash handling
- Product packaging
- Heavy lifting
- Product assembly
- Commercial and residential cleaning
- Strong work ethic
- Positive attitude
- Quick learner
- Fast-paced environment
- Sales Associate
- Food service
Timeline
Quality Control Inspector
Magna Drive Automotive
01.2023 - 01.2025
Commercial and Residential Cleaner
Pristine Clean of Georgia
07.2021 - 01.2023
Picker & Packer
Trident Seafoods
02.2018 - 07.2021
Dish Washer
Highland Bakery
09.2017 - 02.2018
Cook/server/dish Washer/Decorator
Prime Events
03.2017 - 02.2018
Sales Associate
Five Below
02.2013 - 02.2016
Cashier Team Lead
Dairy Queen Grill & Chill
06.2012 - 02.2013
Central High School
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