Amber Crevecoeur
Buford
Summary
Dependable and customer-focused professional with experience in operations, logistics, and team leadership within fast-paced environments. Known for strong communication, problem-solving, and the ability to keep daily operations running efficiently under pressure. Skilled in workflow coordination, inventory management, compliance, and delivering positive customer experiences. Adaptable, detail-oriented, and committed to maintaining high standards while supporting both team success and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
FedEx Office
Alpharetta
05.2021 - Current
- Lead, coach, and develop team members to achieve sales targets and deliver excellent customer service.
- Oversee daily operations including scheduling, staffing, and workflow management.
- Monitor sales, labor, and expenses to meet financial performance goals.
- Ensure compliance with safety standards, company policies, and operational procedures.
- Resolve escalated customer issues with professionalism and efficiency.
- Maintain accurate inventory of products, supplies, and services.
- Foster a positive, inclusive workplace culture focused on accountability and teamwork.
Asset Protection Associate
Walmart
Loganville
10.2019 - 05.2021
- Maintained store safety and security by monitoring customer activity and enforcing loss prevention procedures.
- Intervened in theft and suspicious activity situations in accordance with company policy and safety standards.
- Assisted in reducing inventory shrink through active floor presence, receipt verification, and operational awareness.
- Provided professional customer service while maintaining compliance with store policies and procedures.
- Supported daily store operations by assisting customers with store navigation and self-checkout processes.
- Helped maintain a safe, organized, and efficient environment for customers and team members.
Team Lead
American Eagle Outfitters, Inc
Buford
07.2018 - 10.2019
- Supervised sales associates, ensuring strong performance and adherence to brand standards.
- Assisted Store Manager with scheduling, sales tracking, and staff development.
- Implemented training strategies to improve team productivity and morale.
Teacher's Assistant
Bizzy Bodies LLC
Queens
09.2016 - 07.2018
- Supported classroom activities and child development programs.
- Ensured safe and structured daily routines, fostering a positive learning environment.
Education
Currently Enrolled - Criminal Justice
University of Phoenix
Tempe, AZ 05-2026
Skills
- Customer Service
- Team Leadership
- Operations Management
- Inventory Management
- Logistics & Workflow Coordination
- Conflict Resolution
- Staff Training & Development
- Microsoft Office
- Compliance & Safety Procedures
- Problem Solving
- Multitasking in Fast-Paced Environments
Certification
- Licensed Certified Pharmacy Technician (CPhT)
Gwinnett Technical College
Timeline
Store Manager
FedEx Office
05.2021 - Current
Asset Protection Associate
Walmart
10.2019 - 05.2021
Team Lead
American Eagle Outfitters, Inc
07.2018 - 10.2019
Teacher's Assistant
Bizzy Bodies LLC
09.2016 - 07.2018
Currently Enrolled - Criminal Justice
University of Phoenix