Amber Lairsey
Saint Marys
Summary
Dynamic Specialty Sales Team Lead at Target with a proven track record in motivational leadership and staff training. Enhanced team performance through effective mentoring and streamlined operations, achieving high productivity. Skilled in food safety compliance and labor management, fostering a collaborative environment that significantly improved customer satisfaction.
Overview
6
6
years of professional experience
Work History
Specialty Sales Team Lead
Target
10.2021 - 10.2024
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Trained and developed new employees for ease of transition into team.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Closing Expert
Target
06.2022 - 10.2022
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
General Merchandise Expert
Target
01.2021 - 06.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Fulfillment Expert
Target
10.2020 - 01.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
OGP Associate
Walmart
06.2019 - 09.2020
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Cashier
Walmart
06.2019 - 09.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Food and Beverage Team Leader
Target
10.2024 - Current
- Supervised daily operations, ensuring compliance with food safety and quality standards.
- Developed and implemented inventory management practices to minimize waste and improve cost control.
- Managed scheduling and staffing needs to optimize labor costs while maintaining service levels.
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
Education
High School Diploma -
Tift County High School
Tifton, GA05.2019
Skills
- Motivational Leadership
- Team Goals
- Staff Training
- Task Monitoring
- Food safety compliance
- Scheduling and rostering
- Labor management
Timeline
Food and Beverage Team Leader
Target
10.2024 - Current
Closing Expert
Target
06.2022 - 10.2022
Specialty Sales Team Lead
Target
10.2021 - 10.2024
General Merchandise Expert
Target
01.2021 - 06.2022
Fulfillment Expert
Target
10.2020 - 01.2021
OGP Associate
Walmart
06.2019 - 09.2020
Cashier
Walmart
06.2019 - 09.2020
High School Diploma -
Tift County High School
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