Amber Lee
Monticello
Summary
Dedicated insurance specialist with expertise in documentation and policy analysis. Known for enhancing operational efficiency and patient experiences through effective claims management and attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Remote Insurance Speicalist
Lakeside Oral Surgery
Eatonton, GA
01.2025 - Current
- Answer phone calls and schedule patients
- Accurately gather patient information and insurance information
- Verify insurance benefits
- Assisted patients in understanding coverage options
- Receive and post insurance and patient payments
Dental Assistant
Dr. Howard Booth DDS, MAGD
Macon, GA
11.2023 - 01.2025
- Assisted in patient preparation and comfort during dental procedures.
- Managed sterilization of instruments and dental equipment to ensure compliance with safety standards.
- Supported dentists by anticipating needs, providing necessary tools and materials during treatments.
- Educated patients on post-treatment care and oral hygiene practices to promote health outcomes.
- Cross trained at front desk to accurately schedule patients, submit insurance claims, and post insurance and patient payments.
Patient Account Representative
Southern Dental Alliance
Greensboro, GA
01.2021 - 11.2023
- Managed patient inquiries to resolve account discrepancies
- Processed insurance claims efficiently, ensuring accurate billing and timely reimbursements
- Verify patient eligibility and benefits coverage
- Answered phone calls and resolved patients scheduling needs and inquiries
- Received and posted insurance and patient payments
Dental Assistant
Dr. H. Meigan Miller DMD
Eatonton, GA
09.2018 - 01.2021
- Updated patient records accurately, ensuring efficient documentation of treatment plans and progress notes
- Coordinated scheduling of appointments with specialists
- Implemented process improvements for inventory management, streamlining supply ordering procedures
Education
Dental Assisting - Dental Assisting
Central Georgia Technical College
Macon, GA06-2018
High School Diploma -
Gaffney High School
Gaffney, SC05-2012
Skills
- Documentation skills
- Policy analysis
- Reporting skills
- Account management
- Claims management
- Reporting
Certification
Dental Assisting Certificate
CPR Certified
Timeline
Remote Insurance Speicalist
Lakeside Oral Surgery
01.2025 - Current
Dental Assistant
Dr. Howard Booth DDS, MAGD
11.2023 - 01.2025
Patient Account Representative
Southern Dental Alliance
01.2021 - 11.2023
Dental Assistant
Dr. H. Meigan Miller DMD
09.2018 - 01.2021
Dental Assisting - Dental Assisting
Central Georgia Technical College
High School Diploma -
Gaffney High School