Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMBER ROGERS

Dunwoody

Summary

Pharmacy Technician with over 11 years of expertise in prescription processing, insurance billing, and controlled substance management. Proficient in auditing, documentation, and ensuring regulatory compliance. Actively pursuing GMP PQS Lead Auditor certification to advance into pharmacy auditing roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Certified Pharmacy Technician

Atlanta Cancer Care
Atlanta
02.2023 - Current
  • Conducted daily audits of prescription entries to ensure accuracy in dosage, drug selection, and insurance billing prior to pharmacist verification.
  • Reduced billing errors by implementing double-check verification processes, resulting in a 20% decrease in claim rejections.
  • Performed controlled substance reconciliations while maintaining perpetual inventory logs and flagging discrepancies per DEA and state regulations.
  • Trained and mentored new technicians on compliance, accuracy, and workflow optimization for enhanced operational efficiency.
  • Assisted with state board and corporate compliance inspections, ensuring pharmacy readiness through thorough record preparation.
  • Supported third-party audit responses by preparing comprehensive documentation for insurance payers and PBMs.

Pharmacy Technician

Bon Secour Mercy Health
Cincinnati
02.2020 - 07.2022
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Assisted in training new employees on pharmacy procedures.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Assisted pharmacists in compounding sterile products according to state regulations.

Lead Pharmacy Technician

Sycamore Hills Pharmacy
Cincinnati
10.2018 - 11.2019
  • Managed inventory, ensuring accurate stock levels and timely replenishment.
  • Processed medication orders using pharmacy management software efficiently.
  • Conducted quality checks on medication preparation processes regularly.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.

Education

Some College (No Degree) - Pharmacy

Ross Medical Education Center
Cincinnati, OH

Skills

  • Claims auditing and prescription management
  • DEA and HIPAA compliance
  • Controlled substance monitoring
  • Insurance billing and resolution
  • Documentation and recordkeeping
  • Process improvement and accuracy checks

Certification

  • CERTIFIED PHARMACY TECHNICIAN 2013

Timeline

Senior Certified Pharmacy Technician

Atlanta Cancer Care
02.2023 - Current

Pharmacy Technician

Bon Secour Mercy Health
02.2020 - 07.2022

Lead Pharmacy Technician

Sycamore Hills Pharmacy
10.2018 - 11.2019

Some College (No Degree) - Pharmacy

Ross Medical Education Center

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