* Responded to customer inquiries and resolved issues effectively.
- Ensured compliance with safety and cleanliness standards throughout the store.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed daily operations of the store, including scheduling and supervising staff.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Prepared weekly schedules for staff members based on their availability.
- Monitored inventory levels and placed orders for new stock as needed.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Identified customer needs and delivered relevant product solutions and promotions.
- Enhanced team engagement and performance with daily updates and informational meetings.
- Assisted in managing daily store operations and staff schedules.
- Trained new employees on company policies and procedures.
- Implemented inventory management systems to track stock levels.