Summary
Overview
Work History
Skills
References
Timeline
Generic

Amber Stafford

Crandall

Summary

Dynamic Assistant General Manager at Dollar General Store with a proven track record in customer service and staff management. Expert in inventory control and cash handling, consistently enhancing operational efficiency. Recognized for training and mentoring teams to exceed performance standards while maintaining compliance and fostering a positive work environment.

Overview

2023
2023
years of professional experience

Work History

Assistant General Manger

Dollar General Store
Chatsworth
01.2018 - 08.2022

* Responded to customer inquiries and resolved issues effectively.

  • Ensured compliance with safety and cleanliness standards throughout the store.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Ensured that customer service standards were met or exceeded at all times.
  • Performed administrative tasks such as filing paperwork, preparing documents.
  • Managed daily operations of the store, including scheduling and supervising staff.

  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Prepared weekly schedules for staff members based on their availability.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
  • Identified customer needs and delivered relevant product solutions and promotions.
  • Enhanced team engagement and performance with daily updates and informational meetings.
  • Assisted in managing daily store operations and staff schedules.
  • Trained new employees on company policies and procedures.
  • Implemented inventory management systems to track stock levels.

Heat Set Creeler Operator

Engineered Flooring
Dalton

Skills

  • Customer service
  • Staff management
  • Inventory control
  • Cash handling
  • Administrative tasks
  • Project management
  • Employee training
  • Scheduling coordination
  • Operations management
  • Workflow coordination
  • Vendor relationship management
  • Employee scheduling

References

References available upon request.

Timeline

Assistant General Manger

Dollar General Store
01.2018 - 08.2022

Heat Set Creeler Operator

Engineered Flooring
Amber Stafford