Summary
Overview
Work History
Education
Skills
Education
References
Timeline
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Ambree McKim

Vidalia

Summary

Self motivated individual who thrives in dynamic and fast-paced environments. Seeking position of increased responsibility with room for advancement.

Overview

9
9
years of professional experience

Work History

Bartender/Assistant Manager

Sweet Onion Social
03.2023 - Current
  • Cultivated warm relationships with regular customers
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.

Teller/Backup Head Teller/Customer Service Representative

Mount Vernon Bank
09.2021 - 09.2023
  • Handled customer inquiries and suggestions courteously and professionally
  • Answered constant flow of customer calls with minimal wait times
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Investigated and resolved customer inquiries and complaints quickly
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Educated customers on use of banking website and mobile apps
  • Answered inquiries on checking and savings accounts, loans, and lines of credit
  • Executed wire transfers, stop payments and account transfers

Server/Bartender

The Red Stag Tavern
11.2020 - 05.2022
  • Set up advertising signs and displays on shelves, counters and tables
  • Checked identification for minimum age for sale of alcoholic beverages
  • Delivered exceptional guest experiences through attentive service and quick response to issues
  • Carried out day-day-day duties accurately and efficiently
  • Exceeded goals through effective task prioritization and great work ethic
  • Offered product samples, answered questions and helped customers find items
  • Performed cash, card and check transactions to complete customer purchases
  • Maintained current knowledge of store promotions and highlighted sales to customers

Finance Manager/Title Clerk

K & K Sales, LLC
02.2020 - 02.2021
  • Increased revenue by assisting with operations management, sales and marketing efforts
  • Evaluated applications against outline specifications to approve, reject or recommend adjustments files
  • Created customized marketing materials to increase product sales
  • Performed data entry and other administrative tasks to keep records and files organized and accurate
  • Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts

Bartender/Server/Trainer

Ruby Tuesday
12.2015 - 02.2020
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Increased sales significantly by upselling higher-end products to customers
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business

Education

High School Diploma -

Toombs County High School
05.2016

Skills

  • Organization and Time Management
  • Critical thinking
  • Cash Handling
  • Teamwork
  • Cash Register Operations
  • Rapid 10-Key Data Entry
  • Customer Service
  • Problem-Solving Ability
  • Managing Multiple Tasks

Education

Lyons, GA

References

  • Jessika May - Former Human Resources Officer with Mount Vernon Bank - (912)245-3637
  • Paige Alexander - Owner of Sweet Onion Social - (478)232-8162
  • Christine Cato - Owner of Red Stag Tavern - (912)246-2315

Timeline

Bartender/Assistant Manager

Sweet Onion Social
03.2023 - Current

Teller/Backup Head Teller/Customer Service Representative

Mount Vernon Bank
09.2021 - 09.2023

Server/Bartender

The Red Stag Tavern
11.2020 - 05.2022

Finance Manager/Title Clerk

K & K Sales, LLC
02.2020 - 02.2021

Bartender/Server/Trainer

Ruby Tuesday
12.2015 - 02.2020

High School Diploma -

Toombs County High School
Ambree McKim