Self motivated individual who thrives in dynamic and fast-paced environments. Seeking position of increased responsibility with room for advancement.
Overview
9
9
years of professional experience
Work History
Bartender/Assistant Manager
Sweet Onion Social
03.2023 - Current
Cultivated warm relationships with regular customers
Worked with POS system to place orders, manage bills, and handle complimentary items
Maintained clean and organized dining areas to uphold restaurant hygiene standards
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
Teller/Backup Head Teller/Customer Service Representative
Mount Vernon Bank
09.2021 - 09.2023
Handled customer inquiries and suggestions courteously and professionally
Answered constant flow of customer calls with minimal wait times
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
Investigated and resolved customer inquiries and complaints quickly
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow