Ameer Kareem Rasheed
Atlanta
Summary
Results-driven professional with expertise in daily driver scheduling, performance analysis, and routing software utilization. Committed to enhancing operational efficiency and maintaining service quality.
Overview
25
25
years of professional experience
Work History
Driver/Manager Director
Ascend
Jackson
07.2025 - 11.2025
- Managed daily driver scheduling to ensure timely deliveries and operational efficiency.
- Coordinated communication between drivers and dispatch teams to enhance workflow.
- Reviewed and analyzed driver performance to uphold service quality standards.
- Utilized routing software to optimize delivery paths and improve productivity.
- Resolved driver inquiries promptly, maintaining high levels of service satisfaction.
- Tracked driver hours and miles to maximize utilization and compliance with regulations.
- Conducted audits of driver logs to guarantee accuracy and completeness.
- Developed standard operating procedures for shipping processes and safety protocols.
Driver(Sales Rep)
Krispy Kreme Corp
Charlotte
05.2001 - 06.2025
- Delivered products to customers ensuring freshness and quality.
- Built relationships with clients to enhance customer loyalty and satisfaction.
- Managed inventory levels to ensure adequate stock for daily operations.
- Maintained vehicle cleanliness and operational safety standards regularly.
- Provided product knowledge and recommendations to customers during sales interactions.
- Assisted in training new drivers on company policies and delivery procedures.
- Delivered products to customers in a timely and safe manner.
- Verified accuracy of orders prior to delivering them to customers.
- Maintained accurate records of deliveries, including invoices, payments and inventory.
- Maintained cleanliness of vehicle interior and exterior.
- Monitored stock levels of product inventories at each location visited.
- Assisted in loading and unloading goods from delivery vehicles when necessary.
- Adhered to all safety regulations while driving and loading and unloading products.
- Inspected cargo prior to loading onto delivery vehicle for proper securing according to company standards.
- Conducted regular maintenance checks on vehicles, such as checking fluid levels and tire pressure.
- Provided excellent customer service by responding promptly to customer inquiries.
- Developed relationships with customers to ensure repeat business.
- Investigated customer complaints regarding incorrect orders or damaged items.
- Used GPS navigation systems effectively while navigating unfamiliar routes.
- Communicated regularly with dispatch regarding route changes or delays due to traffic conditions.
- Participated in driver safety meetings and training sessions.
- Planned and organized routes within territory to maximize efficiency and time.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Promoted positive relationships with customers to maintain consistent sales.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Issued sales promotion materials to customers to boost sales.
- Informed regular customers of new products or services and price changes.
- Kept accurate logs of all deliveries and trips.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Organized merchandise and sales promotion displays to attract customers.
Education
High School Diploma -
D.M. Therrell
Atlanta, Georgia06-1978
General Studies
Morehouse College
Atlanta, GASkills
- Daily driver scheduling
- Performance analysis
- Routing software utilization
- Driver compliance tracking
- Standard operating procedures
- Customer loyalty management
Timeline
Driver/Manager Director
Ascend
07.2025 - 11.2025
Driver(Sales Rep)
Krispy Kreme Corp
05.2001 - 06.2025
High School Diploma -
D.M. Therrell
General Studies
Morehouse College