Amelia Cook
Alpharetta
Summary
Dynamic Visual Merchandising Manager with a proven track record at Anthropologie, driving a 15% sales increase through strategic planning and data interpretation. Expert in customer engagement and marketing execution, leveraging strong project management skills to enhance brand presence and optimize operational efficiency. Passionate about creating compelling visual narratives that resonate with consumers.
Overview
5
5
years of professional experience
Work History
Visual Merchandising Manager
Anthropologie
Santa Rosa Beach
04.2021 - Current
- Curated engaging visual displays to enhance customer experience and retention.
- Analyzed sales data to understand business drivers, key performance indicators, and consumer behavior.
- Collaborated with sales team to maintain brand standards and merchandising strategy.
- Executed marketing campaigns to effectively communicate key messages and trends to clientele.
- Monitored weekly, monthly, and quarterly sales goals while strategizing ways to increase product performance.
- Assisted with store growth that led to a 15% increase in sales and company milestone achievements.
Assistant Visual Manager
Madewell
Alpharetta
01.2021 - 03.2021
- Assisted in visual merchandising to enhance store presentation and customer experience.
- Executed daily visual updates to reflect seasonal promotions and brand guidelines.
- Supported training of new staff on visual standards and presentation techniques.
- Coordinated with marketing teams on promotional signage and display layouts.
- Implemented feedback from management to improve visual strategies in-store.
- Participated in store meetings to discuss visual strategies and customer engagement methods.
- Ensured compliance with all corporate policies related to Visual Merchandising.
Assistant Store Manager
Madewell
Alpharetta
08.2020 - 01.2021
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Developed strategies for increasing store profitability by analyzing key performance indicators and consumer psychology
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Customer Service Associate
Madewell
Alpharetta
05.2020 - 08.2020
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Suggested product solutions based on individual customer needs.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Supported sales team members to drive growth and development.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
Education
Bachelor of Science - Psychology
Georgia College And State University
Milledgeville, GA05-2020
Minor - Business Administration
Georgia College And State University
Milledgeville, GA05-2020
Skills
- Sales analysis
- Marketing execution
- Customer engagement
- Project management
- Strategic planning
- Data interpretation
- Trend forecasting
- Operational efficiency
- Customer service
Accomplishments
- Inducted into company's million dollar milestone program for exceeding predicted sales goals
References
References available upon request.
Timeline
Visual Merchandising Manager
Anthropologie
04.2021 - Current
Assistant Visual Manager
Madewell
01.2021 - 03.2021
Assistant Store Manager
Madewell
08.2020 - 01.2021
Customer Service Associate
Madewell
05.2020 - 08.2020
Bachelor of Science - Psychology
Georgia College And State University
Minor - Business Administration
Georgia College And State University