Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

America Padilla

.
Jonesboro

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Sales Associate

Office Depot
07.2025 - Current
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Assistant Manager

Zumiez Retail
06.2024 - 06.2025
  • Assists the Store Manager in maximizing sales results in the areas of sales, merchandising, and operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Overnight Stocker

Walmart
03.2023 - 06.2024
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.


Assistant Manager

Leo Cellphone Accessories
02.2020 - 01.2023
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

High School Diploma -

Lovejoy Highschool
Hampton, GA
8 2020 - 5 2022

Skills

Intermediate in ASL

Teamwork and collaboration

Time management

Sales development

Product sales

Customer service

Problem-solving

Multi-tasking strength

Availability

  • Sunday~off
  • Monday~anytime
  • Tuesday~anytime
  • Wednesday~anytime
  • Thursday~anytime
  • Friday~anytime
  • Saturday~anytime

Timeline

Sales Associate

Office Depot
07.2025 - Current

Assistant Manager

Zumiez Retail
06.2024 - 06.2025

Overnight Stocker

Walmart
03.2023 - 06.2024

Assistant Manager

Leo Cellphone Accessories
02.2020 - 01.2023

High School Diploma -

Lovejoy Highschool
8 2020 - 5 2022

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America Padilla.