Amina Wilson
Riverdale
Summary
Talented Manager with expert team leadership for over five years, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
Work History
Courier Driver
PACE LOGISTICS INC.
07.2023 - Current
- Pick up automotive parts/merchandise and deliver to designated stores.
- Use Pace delivery app to track and document all deliveries.
- Maintain required insurance.
- Fulfill customer delivery requirements and specifications
- Represent Pace in a professional and courteous manner.
- Be presentable and provide excellent customer service to customers.
Account Payable
Malvin's Used Auto Sales INC
03.2020 - 03.2022
- Optimized company''s use of discounts offered by vendors for early or on-time payments through effective planning and prioritization.
- Streamlined accounts payable processes by implementing efficient systems and reducing processing time.
- Worked closely with IT to troubleshoot software issues and implement system improvements, enhancing overall efficiency in the Accounts Payable processes.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Housekeeping Room Attendant
Renaissance Concourse Atlanta Airport Hotel
06.2019 - 12.2019
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Responded to requests from patrons for linens and toiletries.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Financial Services Manager
Luxor Salon & Spa
04.2016 - 05.2019
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Provided financial reports and interpreted financial information to managerial staff while recommending further courses of action.
- Achieved consistently high performance ratings based on client feedback surveys.
- Enhanced client satisfaction by providing personalized financial planning services.
- Managing all the day to day finances of the Salon.
- Making sure that all receipts are obtained for expenses.
- Monitoring accounts and preparing activity reports.
- Ensuring that business opportunities are explore, such as expansion.
Manager/Sales Representative
Black And White Club
03.2012 - 12.2012
- Attracting potential customers by answering product and service questions; suggesting information about what the company offers.
- Opening customer accounts by recording account information.
- Maintaining customer records by updating account information.
- Resolving product or service problems by clarifying the customer's complaint.
- Determining the cause of the problem; selecting and explaining the best solution to solve
the problem; expediting correction or adjustment; following up to ensure resolution. - Maintaining financial accounts by processing customer adjustments.
- Recommending potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
Assistant Manger
Second Cup Cafe
05.2010 - 01.2012
- Managing all activities in the cafe, as well as assisting staffs in performiing diligently.
- Screening phone calls, enquiries and requests, and handling them when appropriate.
- Meeting and welcoming customers.
- Organizing and maintaining diaries and taking reservations.
- Dealing with incomig emails, faxes and post, ofteh corresponding on behalf of the manager.
- Carrying out background research and presenting findings on new ways to improve the cafe.
- Making sure all staffs are carrying out their duties and are respetful to all customers.
- Organizing and attending to customers to make sure they are comfortable while seated.
Education
Diploma/Certificate in Library Science
Federal Polytehnic
NasarawaHigh School Diploma -
Government Secondary School
Kuje, AbujaBachelor of Science - Mass Communication & Media Technology
Lead City University
Ibadan, Nigeria2016
Bachelor of Arts - English & Literature
European University
Cyprus2012
Skills
- Communication Skills: communicate effectively with colleagues, clients, and stakeholders via verbal and written communication skills, as well as the potential and ability to actively listen and convey information clearly and concisely
- Problem Solving Skills: I have the ability to think critically and creatively to solve complex problems, analyze information and identify potential solutions and make very well informed decisions
- Adaptability: Adapt to new situations and challenges as a result of being flexible, opened-minded, and willing to learn new skills in efforts to demonstrate my ability to adapt to change and thrive in dynamic work environment
- Good working knowledge of all Microsoft office packages (Word, PowerPoint, Access, and Excel),
Coral Draw - Regular user of Internet for research and social media
Timeline
Courier Driver
PACE LOGISTICS INC.
07.2023 - Current
Account Payable
Malvin's Used Auto Sales INC
03.2020 - 03.2022
Housekeeping Room Attendant
Renaissance Concourse Atlanta Airport Hotel
06.2019 - 12.2019
Financial Services Manager
Luxor Salon & Spa
04.2016 - 05.2019
Manager/Sales Representative
Black And White Club
03.2012 - 12.2012
Assistant Manger
Second Cup Cafe
05.2010 - 01.2012
Diploma/Certificate in Library Science
Federal Polytehnic
High School Diploma -
Government Secondary School
Bachelor of Science - Mass Communication & Media Technology
Lead City University
Bachelor of Arts - English & Literature
European University
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