Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Certifications And Licensing
Languages
Timeline
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Amira Aridi

Dawsonville

Summary

Front Office Patient Coordinator at Hope Fertility with strong expertise in electronic medical records and communication. Demonstrated ability to improve operational efficiency and patient engagement in high-volume settings. Skilled in training new staff and ensuring HIPAA compliance, contributing to a collaborative healthcare environment.

Overview

5
5
years of professional experience

Work History

Front Office Patient Coordinator

Hope Fertility
GA
01.2024 - Current
  • Maintained accurate patient records by entering data into EMR system and processing required paperwork.
  • Scheduled and rescheduled high-volume patient appointments daily.
  • Facilitated patient communications through calls, texts, faxes, and emails for timely support.
  • Streamlined check-in and check-out processes while managing schedules and referrals efficiently.
  • Collected payments for IVF treatments with a focus on accuracy.
  • Collaborated with clinical team to enhance workflow efficiency across departments.
  • Verified insurance information and network participation for patients.
  • Mentored new hires on clinical policies, procedures, and best practices.

Lead Teacher

Goddard School
GA
07.2023 - 12.2023
  • Supervised daily class operations, ensuring smooth educational processes.
  • Integrated technology into lessons to boost student engagement and learning outcomes.
  • Conducted parent conferences to address inquiries, discuss academic progress, and set learning goals.
  • Taught English to speakers of other languages, enhancing language acquisition skills.
  • Incorporated state standards into lesson plans to ensure compliance and educational quality.

Patient Care Administrator

Ghosn Family Medicine
Dawsonville
05.2022 - 06.2023
  • Managed patient records, billing, and insurance issues to improve operational efficiency.
  • Requested medical records from hospitals and clinics nationwide for comprehensive care.
  • Conducted phone interviews with patients, ensuring accurate completion of high-volume questionnaires.
  • Reviewed insurance documents for accuracy before submission to prevent delays.
  • Addressed patient inquiries regarding financial matters to enhance understanding.
  • Provided customer support by resolving diverse patient inquiries and concerns.
  • Facilitated access to online systems and portals, promoting enhanced patient engagement.

Prevention Specialist

AUBMC
Lebanon
09.2020 - 11.2021
  • Conducted research to identify community health topics and necessary programs.
  • Analyzed risk and protective factors to mitigate unhealthy behaviors.
  • Organized health events promoting wellness among vulnerable populations.
  • Highlighted preventive services focused on disease prevention and early detection.
  • Developed and implemented prevention services in medical centers and communities.
  • Monitored laboratory procedures, ensuring compliance with hygiene and PPE protocols.
  • Established referral processes to facilitate client access to specialized programs.

Education

Bachelor of Health Care Sciences - Public Health and Development Sciences

University of Balamand
Souq Gharb, Lebanon
05.2022

Certificate - Life Sciences

Cedars Culture School
Aley, Lebanon
06.2017

Skills

  • Computer proficiency
  • Electronic medical records (EMR)
  • Medical terminology
  • HIPAA compliance
  • Training and onboarding
  • Data entry accuracy
  • Organizational skills
  • Multitasking
  • High-volume workload management
  • Deadline-oriented
  • Communication skills
  • Relationship management
  • Payment processing
  • Conflict resolution
  • Insurance verification
  • Payment negotiation
  • Problem-solving
  • Analytical thinking
  • Attention to detail
  • Inventory management

Personal Information

Date of Birth: 01/02/00

Hobbies and Interests

  • Chess
  • Sports
  • Reading
  • Travelling
  • Research

Certifications And Licensing

  • CPR & First AID Training, 01/24, GA, USA
  • Certificate of Merit Fire and Life Safety, 01/23, Georgia, USA
  • Improving Global Health Focusing on Quality and Safety, 01/22, USA
  • Computer Language Certificate of completion, 01/21, Lebanon
  • Time Management Online Workshops Certificate, 01/21, Lebanon
  • Public First Responder Course, 01/18, Lebanon
  • Community Service Award, 01/16, Lebanon

Languages

English
Native/ Bilingual
French
Professional
Arabic
Full Professional

Timeline

Front Office Patient Coordinator

Hope Fertility
01.2024 - Current

Lead Teacher

Goddard School
07.2023 - 12.2023

Patient Care Administrator

Ghosn Family Medicine
05.2022 - 06.2023

Prevention Specialist

AUBMC
09.2020 - 11.2021

Bachelor of Health Care Sciences - Public Health and Development Sciences

University of Balamand

Certificate - Life Sciences

Cedars Culture School

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Amira Aridi