Hospitality professional with nearly 20 years of experience in Project Management, Pre-opening, Operations, Client Relations, and Training. Seeking senior-level roles. Skilled in service standards, cost-control, and performance optimization. Experienced in manpower planning, recruitment, and policy formulation. Excellent communication, interpersonal, and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Regional General Manager
TREEHOUSE HOTELS RESORTS AND SERVICED APARTMENTS
Goa, India
03.2022 - 06.2025
Company Overview: Responsible for spearheading the preparation, presentation, and successful attainment of the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget. Instrumental in managing the ongoing profitability of the hotel, ensuring that revenue and guest satisfaction targets are not only met but exceeded. As a distinguished 'Best Value Leisure Chain,' we are committed to creating unforgettable memories for our guests. We have meticulously curated a diverse portfolio of hotels, resorts, apartments, and villas across India to cater to the preferences of our guests. Presently, with 7 operational hotels, 2 Row Villas, 2 hotels under construction, and a high-end fine dining restaurant in Goa, we offer an unparalleled choice of accommodations for both individuals and families. Website: http://www.treehousehotels.in/
Responsible for spearheading the preparation, presentation, and successful attainment of the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget. Instrumental in managing the ongoing profitability of the hotel, ensuring that revenue and guest satisfaction targets are not only met but exceeded. As a distinguished 'Best Value Leisure Chain,' we are committed to creating unforgettable memories for our guests. We have meticulously curated a diverse portfolio of hotels, resorts, apartments, and villas across India to cater to the preferences of our guests. Presently, with 7 operational hotels, 2 Row Villas, 2 hotels under construction, and a high-end fine dining restaurant in Goa, we offer an unparalleled choice of accommodations for both individuals and families. Website: http://www.treehousehotels.in/
General Manager
TREEHOUSE HOTELS RESORTS AND SERVICED APARTMENTS
Panjim, Goa, India
09.2016 - 03.2022
Company Overview: Centrally nestled in the vibrant heart of Panaji, Goa, Treehouse Neptune stands as one of the city's most iconic landmarks, boasting 47 meticulously designed rooms. Established as one of the oldest landmarks of Panaji, this fully serviced hotel underwent a comprehensive renovation, reopening its doors to guests in 2016 as a fresh addition to the cityscape. Characterized by its pristine white facade and contemporary interiors, Treehouse Neptune offers some of the largest rooms in Panaji, many featuring charming sit-out areas. Positioned with convenient proximity to Goa's High Court, bustling business district, renowned casinos, Fontainhas, Panjim Church, historic Portuguese settlements, and lively nightlife, Treehouse Neptune has emerged as the preferred choice for both business and leisure travelers alike. Additionally, our smart business boutique hotel Treehouse Neptune INN offers 32 rooms equipped with all modern amenities catered specifically to the discerning business traveler. Website: http://www.treehousehotels.in/
Centrally nestled in the vibrant heart of Panaji, Goa, Treehouse Neptune stands as one of the city's most iconic landmarks, boasting 47 meticulously designed rooms. Established as one of the oldest landmarks of Panaji, this fully serviced hotel underwent a comprehensive renovation, reopening its doors to guests in 2016 as a fresh addition to the cityscape. Characterized by its pristine white facade and contemporary interiors, Treehouse Neptune offers some of the largest rooms in Panaji, many featuring charming sit-out areas. Positioned with convenient proximity to Goa's High Court, bustling business district, renowned casinos, Fontainhas, Panjim Church, historic Portuguese settlements, and lively nightlife, Treehouse Neptune has emerged as the preferred choice for both business and leisure travelers alike. Additionally, our smart business boutique hotel Treehouse Neptune INN offers 32 rooms equipped with all modern amenities catered specifically to the discerning business traveler. Website: http://www.treehousehotels.in/
Front Office Manager
FRASERS SUITS
Dubai, UAE
09.2014 - 12.2015
Company Overview: 228-suite 5-star hotel in Media City, awarded Best Hotel Apartment in Dubai for three years, serves high-end multinational guests. Website:
Supervised key departments, managed revenue and reservations, led guest interactions, and developed a new front office team.
Achievements include raising booking.com scores from 7.7 to 8.3, improving TripAdvisor rankings from 123 to 89, and increasing guest feedback collection to 94%.
228-suite 5-star hotel in Media City, awarded Best Hotel Apartment in Dubai for three years, serves high-end multinational guests. Website:
Assistant Front Office Manager
RIXOS THE PALM
Dubai, UAE
12.2012 - 08.2014
Company Overview: Nestled at the tip of Palm Jumeirah’s eastern crescent, Rixos The Palm Dubai stands as the city’s sole Ultra All-Inclusive beach resort. Website:
Nestled at the tip of Palm Jumeirah’s eastern crescent, Rixos The Palm Dubai stands as the city’s sole Ultra All-Inclusive beach resort. Website:
Regional General Manager at Premium Lodge Sdn Bhd C/o Hotel Royal Kuala LumpurRegional General Manager at Premium Lodge Sdn Bhd C/o Hotel Royal Kuala Lumpur