Amonie Rose
Warner Robins
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Donor Support Technician
CSL Plasma
08.2024 - 03.2025
- Promoted a positive donor experience with informative pre-donation orientation sessions.
- Contributed to overall donation center success by meeting or exceeding individual collection targets regularly.
- Improved donor retention rates through efficient scheduling of appointments and timely followups.
- Ensured accurate data entry and record-keeping, resulting in streamlined processing of donations.
- Increased donor safety by conducting thorough health screenings before each donation procedure.
- Achieved consistent compliance with industry regulations through meticulous attention to detail in documentation practices.
- Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
- Set up, maintained and verified sterility of lab equipment and tools.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Maintained a safe and clean environment for donors, adhering to strict sanitation protocols.
- Enhanced donor satisfaction by providing exceptional customer service and addressing any concerns.
- Collaborated with team members to achieve daily goals and maintain optimal performance levels.
- Coordinated post-donation care for donors, providing refreshments and monitoring recovery after the procedure.
Fuel Station Attendant
Walmart
06.2022 - 02.2024
- Contributed to a strong customer retention rate by fostering positive relationships through friendly conversation and attentive service.
- Maintained a professional appearance and attitude while on duty to represent the company positively in all interactions with customers or vendors.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
- Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
- Streamlined payment processes through the use of cash registers, card readers, and mobile payment systems for fast transactions.
- Provided helpful information to customers regarding fuel types, pricing, vehicle compatibility issues, or station policies as needed.
- Completed daily shift reports accurately detailing sales transactions, inventory changes, equipment issues, or notable events that occurred on site.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Followed safety protocols while working, avoiding accidents and injuries.
- Monitored and maintained organized work space, confirming efficient operations.
- Maintained inventory of all saleable items.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Built trustful relationships with customers to encourage return visits.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Cleaned up gas and other spills in accordance with spill procedures.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Inspected fuel pumps and fuel tanks for proper operations and safety.
- Maintained clean and orderly work station.
- Participated in ongoing training programs for safety regulations, equipment updates, or company initiatives as required.
Certified Nursing Assistant
Visiting Angles
09.2019 - 03.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
Education
High School Diploma -
Northside High School
Warner Robins, GA05-2018
Skills
- Workload prioritization
- Data entry
- Supply inventory
- Workspace sanitation
- Teamwork
- Problem-solving
- Time management
- Data recording
Timeline
Donor Support Technician
CSL Plasma
08.2024 - 03.2025
Fuel Station Attendant
Walmart
06.2022 - 02.2024
Certified Nursing Assistant
Visiting Angles
09.2019 - 03.2021
High School Diploma -
Northside High School