Khadijah Daniel
Atlanta
Summary
Energetic Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Special Assignment Flight Attendant (SAFA)
Endeavor Airlines (Wholly Owned By Delta Airlines)
2024.02 - Current
- Facilitated successful cross-functional collaborations for the completion of key fostering strong working relationships among team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Flight Attendant
Endeavor Airlines (Wholly Owned By Delta Airlines)
2020.05 - Current
- Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
Physical Therapy Technician
Benchmark Physical Therapy
2019.04 - 2020.05
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
Education
Bachelor of Science - Rehabilitation Services
Alabama State University
Montgomery, ALHigh School Diploma -
Westlake High School
Atlanta, GASkills
- Communication
- Database Management
- Conflict Resolution
- Microsoft Suite
- Problem Solver
- Inventory Management
- Strategic Thinker
- Safety Regulations
Timeline
Special Assignment Flight Attendant (SAFA)
Endeavor Airlines (Wholly Owned By Delta Airlines)
2024.02 - Current
Flight Attendant
Endeavor Airlines (Wholly Owned By Delta Airlines)
2020.05 - Current
Physical Therapy Technician
Benchmark Physical Therapy
2019.04 - 2020.05
Bachelor of Science - Rehabilitation Services
Alabama State University
High School Diploma -
Westlake High School
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