Amourie Ross
Lawrenceville
Summary
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
7
7
years of professional experience
Work History
Food Service Worker
Mercedes-Benz Stadium
03.2019 - Current
- Prepared and served food items according to health and safety regulations.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, ensuring proper stock levels of supplies.
- Collaborated with team members to ensure timely service during peak hours.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Food and Beverage Attendant
Lakewood Amphitheater
07.2025 - 09.2025
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Sales Associate
Bath & Body Works
04.2024 - 09.2025
- Processed transactions efficiently using point-of-sale system, ensuring accuracy in cash handling and receipts.
- Managed inventory levels by conducting regular stock checks and assisting in replenishment efforts.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Food and Beverage Attendant
Truist Park
03.2023 - 10.2024
- Delivered exceptional customer service, enhancing guest satisfaction through attentive and personalized interactions.
- Managed food and beverage orders efficiently, ensuring timely and accurate delivery to guests.
- Trained new staff on operational procedures and menu knowledge, fostering a collaborative team environment.
- Streamlined inventory processes by tracking stock levels and minimizing waste during service periods.
Education
No Degree - Environmental Science
Georgia State University
Atlanta, GA05-2026
High School Diploma -
Archer High School
Loganville, GA05-2021
Skills
- Efficient at acquiring new skills
- Optimistic mindset
- Proficient in managing multiple tasks
- Customer engagement
- Strong work ethic
- Strong communication skills
- Problem-solving
Timeline
Food and Beverage Attendant
Lakewood Amphitheater
07.2025 - 09.2025
Sales Associate
Bath & Body Works
04.2024 - 09.2025
Food and Beverage Attendant
Truist Park
03.2023 - 10.2024
Food Service Worker
Mercedes-Benz Stadium
03.2019 - Current
No Degree - Environmental Science
Georgia State University
High School Diploma -
Archer High School