Amy Brannan
Decatur
Summary
Compassionate Peer Counselor with background in providing emotional support and guidance to peers. Strengths include active listening, empathy, and excellent communication skills. Have made significant impact in previous roles by fostering safe environments for open dialogue and facilitating conflict resolution between individuals. Possess deep understanding of counseling principles and techniques relevant to role.
Overview
24
24
years of professional experience
Work History
Jewelry Designer
Star Factory
Decatur
01.2008 - Current
- Designed and crafted unique jewelry pieces, consistently ensuring alignment with current trends and customer preferences.
Account Manager
Marshal Ltd
Atlanta
01.2007 - 04.2010
- Cultivated strong client relationships through proactive communication and tailored solutions, enhancing client retention and satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely delivery of services and alignment with client objectives.
- Developed strategic account plans that identified growth opportunities, leading to increased revenue and market share.
- Analyzed client feedback and market trends to refine service offerings, resulting in improved client engagement and loyalty.
Peer Counselor (Volunteer)
Compeer
Atlanta
01.2002 - 01.2006
- Provided empathetic support to individuals facing mental health challenges, enhancing their coping strategies and resilience.
- Counseled adults through difficult situations such as bullying or relationship issues.
- Conducted outreach activities to raise awareness about mental health resources, increasing community engagement and participation.
Education
Some College (No Degree) - Psychology
Georgia State University
Atlanta, GASome College (No Degree) - Psychology
Saint Leo University
Saint Leo, FLSkills
- Peer counseling
- Relationship management
- Problem resolution
- Mental health awareness
- Empathy in counseling
- Account management
Languages
Spanish
Limited
Affiliations
- Hospice volunteer
- In2Books (adult/child mentoring program)
- Lifetime fan of music, singing and dance
Timeline
Jewelry Designer
Star Factory
01.2008 - Current
Account Manager
Marshal Ltd
01.2007 - 04.2010
Peer Counselor (Volunteer)
Compeer
01.2002 - 01.2006
Some College (No Degree) - Psychology
Georgia State University
Some College (No Degree) - Psychology
Saint Leo University