Amy Camp
Rockmart
Summary
Dedicated professional skilled in customer support and patient care. Proven ability to manage patient interactions and ensure operational efficiency in healthcare settings.
Overview
9
9
years of professional experience
Work History
Back Office Technician
Harbin Clinic Davis and Sabino
Rome, GA
07.2025 - Current
- Processed patient information efficiently using electronic health record systems.
- Assisted in managing inventory and supplies to ensure operational efficiency.
- Maintained accurate records of patient interactions and services provided for compliance purposes.
- Roomed patients for providers
- Triaged patients for vitals and prepared them for their appointment
Patient Service Representative
Harbin Clinin
Cedartown, GA
07.2024 - 2025
- Assisted patients with scheduling appointments and managing inquiries.
- Maintained patient records using electronic health record systems for accuracy and compliance.
- Educated patients on insurance coverage options and billing procedures.
- Handled patient communications, ensuring timely responses to concerns and requests.
- Collaborated with team members to improve service delivery and patient satisfaction scores.
CSR
Haralson County Health Dept
Buchanan, GA
02.2020 - 06.2024
- Provided exceptional customer support through effective communication and problem-solving skills.
- Managed patient inquiries regarding health services, ensuring timely and accurate responses.
- Collaborated with healthcare team to streamline appointment scheduling processes.
- Trained new staff on customer service protocols and department systems.
- Led the Pregnancy Medicaid Program
Marketing/Catering Director Assistan
Chick Fil A
Rockmart, GA
08.2017 - 02.2020
- Developed and implemented catering menus aligned with customer preferences and seasonal ingredients.
- Managed catering operations, ensuring seamless execution of events from planning to delivery.
- Cultivated strong relationships with vendors to secure high-quality supplies and services.
- Oversaw budget management for catering projects, optimizing resource allocation and cost efficiency.
Education
CCMA - Medical Assistant
Georgia Northwestern Technical College
Rome, GA05-2026
High School Diploma -
Cedartown High School
Cedartown, GA06-1992
Skills
- Customer support
- Positive attitude
- Customer service
- Patient Care
- Managed Balance of money for front office
Timeline
Back Office Technician
Harbin Clinic Davis and Sabino
07.2025 - Current
Patient Service Representative
Harbin Clinin
07.2024 - 2025
CSR
Haralson County Health Dept
02.2020 - 06.2024
Marketing/Catering Director Assistan
Chick Fil A
08.2017 - 02.2020
CCMA - Medical Assistant
Georgia Northwestern Technical College
High School Diploma -
Cedartown High School