Amy D'Anthony
Marietta,GA
Summary
Business support and project management professional with over 25 years of experience working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Systematic and detail-oriented in completing projects; able to multi-task effectively. Committed to superior customer service.
Overview
29
29
years of professional experience
Work History
Executive Assistant
My Ideal College
06.2023 - Current
- Manage executive calendar, scheduling meetings and appointments
- Work with senior management to initiate new projects and assist in various processes
- Handle all social media post creation (utilizing Canva), scheduling, and tracking insights
- Monitor incoming executive emails and handle as appropriate
- Utilize Quickbooks Online to process bill payment and client invoices
Internet Search Consultant -Independent Contractor
Lionbridge
10.2010 - 06.2013
- Helped improve quality and relevance of search engine results by performing detailed review and evaluation of web searches, based on objective set of guidelines
- Provided feedback via assessment scale regarding search result appropriateness to search query input
Business Analyst / Training Coordinator /Customer Service Representative
Intercontinental Hotels Group
08.1994 - 08.2010
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Investigated and resolved customer inquiries and complaints quickly
Education
Bachelor of Science - Hospitality Administration And Management
Georgia State University
Atlanta, GA06.1994
Skills
- Special Event Projects
- Field Team Support
- Business / Blog Writing
- Third Party Vendor Management
Timeline
Executive Assistant
My Ideal College
06.2023 - Current
Internet Search Consultant -Independent Contractor
Lionbridge
10.2010 - 06.2013
Business Analyst / Training Coordinator /Customer Service Representative
Intercontinental Hotels Group
08.1994 - 08.2010
Bachelor of Science - Hospitality Administration And Management
Georgia State University
Similar Profiles
Louis Yaw TakyiLouis Yaw Takyi
Head Teacher at Ideal College School, Nalerigu BranchHead Teacher at Ideal College School, Nalerigu Branch
MARY JOSEPHINE GATOGOHMARY JOSEPHINE GATOGOH
Teacher at Ideal College International SchoolTeacher at Ideal College International School
Md. Ashraf UddinMd. Ashraf Uddin
Lecturer ( Part time) at Bangabandhu Law College ( National University)Lecturer ( Part time) at Bangabandhu Law College ( National University)