Results-driven individual with expertise in project management and analytical thinking. Known for maintaining accurate records and optimizing schedules, ready to leverage skills to enhance operational efficiency and support organizational goals.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Ground Control Coordinator/ RAMP Agent
Delta Air Lines, Inc
Atlanta
10.2023 - Current
Coordinated communication and information flow across departments to support collaborative efforts.
Implemented process improvements to enhance operational efficiency within teams.
Streamlined interdepartmental communication to expedite issue resolution.
Developed and updated accurate records of departmental activities, including equipment, personnel documents, and project timelines to ensure operational transparency.
Ensured compliance with company policies and procedures related to project management activities.
Tutoring Supervisor
Brain Coaches LLC
Cumming
2016 - 2023
Monitored student progress and delivered actionable feedback to tutors to elevate instructional quality.
Coordinated tutoring schedules to enhance student engagement and maximize learning outcomes.
Facilitated communication among tutors, students, and parents to strengthen support networks and improve collaboration.
Maintained detailed records of all tutor activities including hours worked, assignments completed.
Customer Service Agent | Ramp Agent | Ground Security Coordinator at United Ground ExpressCustomer Service Agent | Ramp Agent | Ground Security Coordinator at United Ground Express