Amy Howell
Loganville
Summary
Self-motivated and dependable professional with a natural ability to lead. Skilled in communication and problem solving with confidence and integrity. Responsible for overseeing the day-to-day operations of a diverse community portfolio. Recognized for building strong client relationships, identifying growth opportunities, and delivering exceptional service while remaining highly adaptable in dynamic environments.
Overview
8
8
years of professional experience
Work History
Senior Community Association Manager/Business Development Manager
Georgia Community Management
08.2020 - Current
- Efficiently execute daily operations and achieve community goals.
- Developed strong relationships with board members to ensure smooth decision-making processes.
- Enhanced community satisfaction by addressing resident concerns promptly and effectively.
- Delivered informative monthly reports to the Board of Directors detailing financial status, project updates, and other pertinent community information.
- Collaborated with legal counsel on various matters including collections and compliance issues.
- Create Operating budgets, resulting in significant cost savings for the association.
- Ensured compliance with state regulations, local ordinances, and governing documents through thorough review processes.
- Facilitated successful annual meetings by organizing logistics and ensuring clear communication with residents.
- Managed vendor contracts, negotiations, and relations to obtain quality services at competitive prices.
- Improved property maintenance standards by implementing comprehensive inspection protocols.
- Supervised capital projects from inception to completion, ensuring timely execution within budget constraints, 80K+.
- Conducted regular community inspections to identify areas requiring attention or improvement, maintaining high community standards. Enforced compliance with community regulations and guidelines.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Communicated effectively with owners, residents, and on-site associates.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through exceptional customer service. Portfolio consist of 28 communities involving single family homes, Townhomes, Condos and Declarant properties.
- Established relationships with key decision-makers within portfolio to promote growth and retention.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Georgia Real Estate Sales Agent
Encore Georgia Realty
04.2017 - Current
- Prepared detailed reports on property listings, including comparative market analysis, for use in negotiations with sellers and buyers.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Assisted in the preparation of legal documents, such as purchase agreements and lease contracts, ensuring accurate representation of client interests.
- Reviewed and executed confidential documents, contracts and disclosures.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Education
Certification - Georgia Mandatory License Law/ Ethical Excellence
GAMLS Institute
Tucker, GA05-2021
License - Georgia Real Estate Salesperson
Georgia Association of Realtors
Tucker , GA04-2017
Skills
- HOA/POA Management Governance
- Budgeting and Financial Management
- Covenants, Conditions and Restrictions
- Vender Maintenance and Oversight
- Meeting Facilitation and Execution
- Training and Development
Timeline
Senior Community Association Manager/Business Development Manager
Georgia Community Management
08.2020 - Current
Georgia Real Estate Sales Agent
Encore Georgia Realty
04.2017 - Current
Certification - Georgia Mandatory License Law/ Ethical Excellence
GAMLS Institute
License - Georgia Real Estate Salesperson
Georgia Association of Realtors
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