Amy Moa

Cashier, front counter, cash handling, server, occasional cook. Opened store.

• Greeted customers entering store and responded promptly to customer needs.
• Interviewed employees.
• Trained employees.
• Quickly and accurately counted drawers at start and end of each shift.
• Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
• Built positive relationships with customers to increase repeat business.
• Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
• Coordinated promotional price changes, ensuring accurate pricing information at the register level.
• Managed scheduling and payroll for cashier staff, optimizing labor costs while maintaining service quality.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Restocked and organized merchandise in front lanes.

• Trained other employees in customer service, food safety, and performance requirements.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.