Amy Sodrel
Climax
Summary
Proven leader and dedicated healthcare professional with a track record of enhancing patient care and improving team performance at Archbold Memorial Hospital. Skilled in customer relations and attention to detail, consistently exceeding expectations by driving significant improvements in patient satisfaction and operational efficiency. Expert in fostering strong customer and team relationships, demonstrating both hard and soft skills essential for success. Creative Business Owner with exceptional background spent in trucking/transportation. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
12
12
years of professional experience
Work History
Charge Nurse
Archbold Memorial Hospital
10.2019 - 11.2020
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Dirtector of Nursing
Miller County Hospital
01.2019 - 10.2019
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
Business Owner
Lynn 4 Logistics LLC
03.2019 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
Assistant Nurse Manager
Archbold Memorial Hospital
05.2015 - 01.2019
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Resolved conflicts among staff members by employing effective communication techniques and seeking mutually beneficial solutions when issues arose.
- Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
- Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
- Ensured timely documentation of all nursing activities within electronic medical records system, contributing to accurate record keeping and informed decision-making processes.
- Served as a liaison between nursing staff and administration, advocating for the needs of both parties to promote overall organizational success.
Traige Nurse
Grady Primary Care
06.2012 - 06.2016
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
Education
Bachelor of Science - Nursing
Columbus State University
Columbus, GA12.2016
Associate of Science - Nursing
Keiser University
Tallahassee, FL05.2015
License Practical Nurse - Nursing
Bainbridge College
Bainbridge, GA05.2012
Skills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
Timeline
Charge Nurse
Archbold Memorial Hospital
10.2019 - 11.2020
Business Owner
Lynn 4 Logistics LLC
03.2019 - Current
Dirtector of Nursing
Miller County Hospital
01.2019 - 10.2019
Assistant Nurse Manager
Archbold Memorial Hospital
05.2015 - 01.2019
Traige Nurse
Grady Primary Care
06.2012 - 06.2016
Bachelor of Science - Nursing
Columbus State University
Associate of Science - Nursing
Keiser University
License Practical Nurse - Nursing
Bainbridge College
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