Amy Wilkins
Cartersville
Summary
Results-driven Management Assistant with proven expertise in optimizing operations and enhancing team productivity. Skilled in communication and problem-solving, ensuring seamless collaboration across departments to achieve operational goals.
Overview
26
26
years of professional experience
Work History
Management Assistant
Victory Parking VPM
Newport News, VA
04.2019 - Current
- Coordinated daily operations and schedules to optimize workflow efficiency.
- Managed correspondence and documentation, ensuring accurate record-keeping.
- Assisted in preparing reports and presentations for management meetings.
- Facilitated communication between departments to streamline processes.
Armed Security Officer
Top Guard Security
Norfolk, VA
01.2016 - 06.2022
- Monitored premises to ensure safety and security for clients and visitors.
- Conducted regular patrols to identify and mitigate potential security threats.
- Responded promptly to incidents, ensuring adherence to emergency protocols.
- Collaborated with law enforcement during investigations and incident reporting.
Manager Inspector
Wydnham Oceanfront
Virginia Beach, VA
03.2016 - 04.2019
- Oversaw daily inspections to ensure compliance with safety and quality standards.
- Led team in implementing corrective actions for identified deficiencies, improving operational efficiency.
- Developed inspection protocols to streamline workflows and enhance accuracy in reporting findings.
- Trained and mentored junior inspectors on best practices and regulatory requirements.
Bouncer Seasonal
Security
Virginia Beach, VA
03.2014 - 05.2017
- Enforced venue policies to ensure safety and compliance for patrons and staff.
- Monitored crowd behavior to prevent disturbances and maintain order during events.
- Collaborated with law enforcement to address security threats and incidents effectively.
- Trained new security personnel on protocols, emergency procedures, and conflict resolution techniques.
Assistant Manager
7-eleven
Virginia Beach, VA
08.2014 - 04.2017
- Supervised daily operations to ensure compliance with corporate policies and procedures.
- Trained and mentored team members on customer service best practices and operational standards.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
Seasonal Worker
AC Moore Corporate
Virginia Beach, VA
01.2015 - 12.2015
- Operated machinery to ensure efficient processing of seasonal products.
- Assisted in inventory management, tracking stock levels and minimizing discrepancies.
- Streamlined workflow processes to improve overall productivity during peak seasons.
- Trained new staff on safety protocols and operational procedures for seasonal tasks.
Machine Operator
Robetex
Calhoun, GA
07.2007 - 08.2014
- Operated and maintained production machinery to ensure consistent output quality.
- Monitored equipment performance, identifying issues for timely resolution.
- Trained new personnel on machine operation and safety protocols.
- Conducted routine inspections to uphold safety standards and operational efficiency.
Assistant Manager
Family Dollar
Cartersville, GA
02.2000 - 05.2013
- Coordinated staff scheduling to enhance coverage during peak hours while managing labor costs effectively.
- Developed training programs that improved employee performance and increased customer satisfaction ratings.
- Led initiatives to streamline processes, resulting in improved efficiency across various store operations.
- Fostered a collaborative team environment, enhancing communication and operational effectiveness among staff members.
Education
High School Diploma -
Cass High School
Cartersville, GASkills
- Relationship building
- Office administration
- Administrative tasks
- Customer engagement
Accomplishments
Commendation for being an effective employee, co worker and team leader. Completed challenging task/projects accordingly on time. Enhanced efficiency overall. Soothed irate customers consistency. recognition on best outlook in the store. Awarded for best organization of the store. saved time/money within the store and increased revenues
Languages
English
Full Professional
Timeline
Management Assistant
Victory Parking VPM
04.2019 - Current
Manager Inspector
Wydnham Oceanfront
03.2016 - 04.2019
Armed Security Officer
Top Guard Security
01.2016 - 06.2022
Seasonal Worker
AC Moore Corporate
01.2015 - 12.2015
Assistant Manager
7-eleven
08.2014 - 04.2017
Bouncer Seasonal
Security
03.2014 - 05.2017
Machine Operator
Robetex
07.2007 - 08.2014
Assistant Manager
Family Dollar
02.2000 - 05.2013
High School Diploma -
Cass High School