Ana Morales-Talavera
Athens
Summary
Motivated first-year college student with two ongoing years of broad medical knowledge, quick to learn and eager to transition into the healthcare field that values efficiency and customer interaction. Known for strong problem-solving abilities and a focus on efficiency and customer service. Proven success in enhancing customer service satisfaction through effective communication and a strong work ethic. Bilingual, dependable, and committed to providing exceptional support in clinical environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Kroger
08.2023 - Current
- Efficiently operate cash register, accurately handle customer transactions.
- Provided prompt and friendly assistance to customers, improving overall satisfaction.
- Maintained clean and organized checkout area to ensure safety and efficiency.
- Collaborated with team members to optimize workflow and reduce customer wait times
Phlebotomy Intern
Piedmont
03.2025 - 03.2025
- Participated in a one-day clinical experience on phlebotomy procedures and patient care.
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Processed and labeled specimens accurately for timely laboratory analysis and reporting
- Maintained compliance with safety protocols and procedures within the clinical environment
Education
High School Diploma -
Cedar Shoals High School
1300 Cedar Shoals Dr Athens, GA 30605 High School Diploma -
Athens Community Career Academy
440 Dearing Ext, Athens GaAssociate of Applied Science - Dental Hygiene
Athens Technical College
800 Highway 29 N Athens, GA 30601Skills
- Customer service and Communication
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
Certification
- Certified Phlebotomy Technician (National Healthcareer Association)
- CPR Certified
- StopTheBleed Certified
- Pharmacy Technician License
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Phlebotomy Intern
Piedmont
03.2025 - 03.2025
Cashier
Kroger
08.2023 - Current
High School Diploma -
Cedar Shoals High School
High School Diploma -
Athens Community Career Academy
Associate of Applied Science - Dental Hygiene
Athens Technical College