ANIKA SINGH
Snellville
Summary
Infrastructure-focused IT Professional skilled in system architecture, network security, and automation. Maintains high-performance systems and enhances operational efficiency through scripting and cloud services. Analyzes project requirements to deliver precise solutions under tight deadlines and budget constraints, achieving innovative designs that align with organizational objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT SYSTEM ENGINEER
RVS iGLOBAL
09.2024 - 10.2025
- Implemented server virtualization technologies including Hyper-V and VMware ESXi, with AI tools assisting in planning resource allocation and optimizing virtual environments.
- Monitored and optimized server performance to ensure high availability of mission-critical services, leveraging AI-assisted insights from tools like Microsoft Copilot to proactively identify potential issues.
- Diagnosed and resolved hardware and software issues on servers, utilizing AI-supported diagnostics to expedite root-cause analysis.
- Managed DNS zones and DHCP scopes for client networks, leveraging AI-driven recommendations to validate configurations and minimize misconfiguration risks.
- Provided technical support to end-users across multiple locations using remote access tools such as RDP, Ninja RMM, and Datto, resolving approximately 20-30% of issues more efficiently with AI-powered troubleshooting suggestions.
- Designed and maintained system documentation for infrastructure installation, configuration, and troubleshooting, improving clarity and consistency with AI-generated drafts and structured templates.
WEB DEVELOPER
NUFRA BIOTECH
10.2023 - 02.2024
- Designed and developed user-friendly website including optimized login and check out page that increased user clicks and subsequently increased customer ticket by 20%.
- Developed custom websites tailored to client specifications, enhancing user engagement.
- Utilized HTML, CSS, and JavaScript expertise to deliver high-quality code across various projects, ensuring optimal functionality.
- Refactored existing code to improve readability and maintainability, resulting in a 13% reduction in development time.
Education
BACHELOR'S - COMPUTER SCIENCE ENGINEERING IN SPECIALIZATION IN CLOUD COMPUTING
Chandigarh University
Ajitgarh, PB, IN01-2023
Skills
- Server management
- Microsoft Azure Cloud
- Data security
- Active Directory Management
- Remote access support
- System troubleshooting
- Software installation
- Software as a Service
- Networking
- VPN
- Firewall administration
- DNS management
- Datto
- Performance monitoring
- Python Programming
- Data science Python
- PowerShell scripting
- VMware and Hyper-V
- Server virtualization
- Data recovery
- Ninja RMM
- Office 365
- Problem solving
- Technical lead
Certification
PROGRAMMING IN PYTHON (IBM)
PYTHON IN DATA SCIENCE
PYTHON IN DATA SCIENCE
Timeline
IT SYSTEM ENGINEER
RVS iGLOBAL
09.2024 - 10.2025
WEB DEVELOPER
NUFRA BIOTECH
10.2023 - 02.2024
BACHELOR'S - COMPUTER SCIENCE ENGINEERING IN SPECIALIZATION IN CLOUD COMPUTING
Chandigarh University