Anastasia Green
Grovetown
Summary
Experienced with providing comprehensive support services to individuals and families. Utilizes expertise in case management and client advocacy to deliver tailored service plans. Track record of coordinating multidisciplinary efforts to ensure optimal client outcomes.
Overview
18
18
years of professional experience
Work History
Social Services Specialist
Department of Human Services
03.2025 - Current
- Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.
- Coordinated care between multiple service providers to ensure clients received seamless, comprehensive assistance in addressing their needs.
- Ensured compliance with all state regulations and agency policies by maintaining detailed documentation of services provided.
- Conducted home visits as part of comprehensive case management services, assessing family dynamics and living environments for potential concerns.
- Developed strong partnerships with local schools, healthcare providers, law enforcement agencies, and other organizations to enhance overall service provision.
Medical Service Coordinator
United Healthcare
08.2022 - 02.2025
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Interviewed patients to document case histories, verify insurance eligibility and obtain referrals.
- Assisted in the recruitment and onboarding of new staff members, ensuring a seamless integration into our team and a strong foundation for future success.
- Organized educational workshops for patients and families, promoting a better understanding of treatment plans and available resources.
Call Center Representative
Select Quote
10.2021 - 12.2021
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
Deputy Jailer
Columbia County Sheriff's Office
05.2019 - 10.2021
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Improved communication between staff members through the implementation of daily shift briefings.
- Managed high-stress situations calmly and efficiently, de-escalating potentially dangerous incidents before they escalated further.
- Supported rehabilitation efforts by coordinating community service opportunities for eligible inmates.
- Trained new deputy jailers on department policies, procedures, and best practices for maintaining a safe working environment within the correctional setting.
Jailer
Lincoln County Sheriff Office
08.2018 - 05.2019
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Improved overall facility cleanliness with thorough inspections and adherence to sanitation guidelines.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Certified Nursing Assistant
Lake Crossing Health Center
04.2014 - 07.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Builder
United States Navy, USN
01.2008 - 01.2014
- Worked closely with owners throughout process to keep projects in line with individual visions.
- Maintained professional relationships with clients throughout the duration of each project, keeping them informed on progress updates and addressing any concerns as needed.
- Trained new staff on proper building techniques, site regulations and safety protocols.
- Interpreted blueprints accurately, building structures to exact specifications.
Education
Bachelor of Science - Criminal Justice
Strayer University
09.2024
Associate of Applied Science - Criminal Justice
Augusta Technical College
05.2019
Skills
- Verbal Communication
- Booking procedures
- Clerical abilities
- Attention to Detail
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Organizational Skills
- Team Collaboration
- Effective Communication
- Family support
- Documentation proficiency
Timeline
Social Services Specialist
Department of Human Services
03.2025 - Current
Medical Service Coordinator
United Healthcare
08.2022 - 02.2025
Call Center Representative
Select Quote
10.2021 - 12.2021
Deputy Jailer
Columbia County Sheriff's Office
05.2019 - 10.2021
Jailer
Lincoln County Sheriff Office
08.2018 - 05.2019
Certified Nursing Assistant
Lake Crossing Health Center
04.2014 - 07.2017
Builder
United States Navy, USN
01.2008 - 01.2014
Associate of Applied Science - Criminal Justice
Augusta Technical College
Bachelor of Science - Criminal Justice
Strayer University
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