Victoria Anderson
Loganville
Summary
Dynamic office assistant with a proven track record at Tommy's Cylinder Rental, excelling in customer service and data entry. Demonstrated strong time management and organizational skills, enhancing operational efficiency. Recognized for maintaining confidentiality and fostering positive client relationships, contributing to repeat business and seamless office operations. Proficient in QuickBooks and document management.
Overview
9
9
years of professional experience
Work History
Office Assistant
Tommy's Cylinder Rental
06.2016 - Current
- Managed office supply inventory, ensuring timely replenishment and minimizing shortages.
- Utilized office management software to record and track customer information.
- Assisted in maintaining accurate records using office management software for seamless operations.
- Supported customer inquiries via phone and email, providing prompt and accurate information.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Assisted in financial tasks such as invoicing, bill collecting, and making deposits
- Maintained the filing, invoicing, and statements for the office
Driver Helper
Tommy's Cylinder Rental
06.2016 - Current
- Assisted drivers in loading and unloading cylinders efficiently.
- Maintained cleanliness and organization of vehicle and cargo area to ensure safety compliance.
- Supported team in managing inventory during peak delivery periods, improving workflow consistency.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
- . Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
- Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
- Displayed very good communication and customer service skills.
- Used hand trucks and dollies to safely transport cylinders
- Fostered positive customer relationships, ensuring repeat business through friendly interactions.
- Received customer payments upon drop off of cylinders
Kitchen Cook
Hardware 341
08.2018 - 07.2019
- Trained new staff on food preparation techniques and kitchen safety protocols.
- Coordinated with front-of-house staff to ensure seamless service during peak hours.
- Implemented efficient inventory management practices, reducing food waste and optimizing supplies.
- Cleaned and sanitized work areas, utensils and equipment.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Promoted excellence in food quality and presentation for kitchen staff.
- Maintained calm, focused demeanor during high-pressure service periods, ensuring efficient operation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and cooked meals according to recipes and customer specifications.
Education
No Degree - Criminal Justice
Coastal Pines Technical College
Waycross, GAHigh School Diploma -
Loganville High School
Loganville, GA05-2017
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Verbal communication
- Mail handling
- Professional and mature
- Scheduling appointments
- Document management
- Filing and data archiving
- Invoice processing
- Supply restocking
- Quickbooks
Languages
English
Native or Bilingual
Timeline
Kitchen Cook
Hardware 341
08.2018 - 07.2019
Office Assistant
Tommy's Cylinder Rental
06.2016 - Current
Driver Helper
Tommy's Cylinder Rental
06.2016 - Current
No Degree - Criminal Justice
Coastal Pines Technical College
High School Diploma -
Loganville High School
Internship
Alma Police Department
Alma, Ga
- Rode with local police officials to better understand policies of policing
- Helped the lead crime scene investigator organize the evidence room
- Learned about crash reports and how to read them
- Learned how to process fingerprints.
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