Andre Glass
Atlanta
Summary
Dynamic operations manager with a strong work ethic and proven track record at Dove Mailing. Enhanced delivery efficiency through strategic process improvements and effective personnel management. Committed to customer satisfaction and operational excellence, leveraging attention to detail and time management skills to drive success in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Self-employeed
08.2020 - Current
- Managed daily operations to ensure seamless service delivery and customer satisfaction.
- Enhanced operational efficiency through process improvements and technology integration.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
Lead Driver
Dove Mailing
10.2019 - 10.2023
- Supervised daily operations of delivery routes ensuring timely and accurate mail distribution.
- Mentored junior drivers, fostering skill development and adherence to safety protocols.
- Implemented process improvements enhancing route efficiency and reducing delivery times.
- Coordinated logistics for high-volume mailing campaigns, optimizing resource allocation and scheduling.
Education
High School Diploma -
B.E.Mays Highschool
Atlanta, GASkills
- Operations management
- Personnel management
- Strong work ethic
- Dependable and reliable
- Time management
- Attention to detail
- Verbal and written communication
Timeline
Owner/Operator
Self-employeed
08.2020 - Current
Lead Driver
Dove Mailing
10.2019 - 10.2023
High School Diploma -
B.E.Mays Highschool