Andrea Brito
Alpharetta
Summary
Dedicated leasing consultant with a proven track record in customer retention and conflict resolution. Skilled in enhancing tenant satisfaction and fostering positive relationships.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Arlington Properties
Alpharetta, GA
08.2022 - 05.2026
- Assisted in maintaining high resident satisfaction through prompt communication and issue resolution
- Managed resident files and lease documentation
- Assisted with rent collection and resident account inquiries
- Helped achieve monthly leasing goals by conducting property tours and following up with prospects
- Supported property inspections and apartment readiness
- Experience with Yardi, CRM, Realpage
- Developed relationships with current residents to enhance retention and community engagement.
- Collaborated with maintenance teams to address tenant concerns promptly, ensuring satisfaction.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Front Desk Receptionist
Dr. Arun Pol Office
Duluth, GA
08.2021 - 07.2022
- Greeted patients and visitors, providing exceptional customer service and support.
- Handled incoming calls, addressing inquiries and directing them to appropriate staff members.
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Processed payments
- Performed data entry and administrative duties such as filing, scanning, documents, and updating database
Cashier
Los Paisanos Supermarket
Buford, GA
10.2018 - 07.2021
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to ensure efficient operations.
- Assisted with inventory management by restocking shelves and monitoring product availability.
- Demonstrated excellent customer service skills.
Education
Associate of Science - Psychology
Georgia State University
Atlanta, GA05.2023
Skills
- Leasing
- Fair housing regulations
- Customer service
- Customer Retention
- Conflict Resolution
- Property Management
- Attention to Detail
- Fast learning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Leasing Consultant
Arlington Properties
08.2022 - 05.2026
Front Desk Receptionist
Dr. Arun Pol Office
08.2021 - 07.2022
Cashier
Los Paisanos Supermarket
10.2018 - 07.2021
Associate of Science - Psychology
Georgia State University