Summary
Work History
Education
Skills
Timeline
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Andrea Brotzge

Griffin

Summary

Dynamic cashier with proven expertise at Ingles Markets Inc, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective issue resolution and product recommendations. Demonstrated reliability and teamwork, contributing to a streamlined checkout process and fostering positive customer relations. Committed to maintaining high standards of accuracy and professionalism.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Work History

Cashier

Ingles Markets Inc
06.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring all funds accounted for at shift end.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Handled returns and exchanges following company policies to ensure customer satisfaction.
  • Collaborated with team members to maintain cleanliness and organization of checkout area.
  • Demonstrated adaptability by quickly learning new procedures and store promotions.
  • Provided support during peak hours, managing high volume of customers effectively.
  • Promoted loyalty programs to customers, increasing engagement with store offerings.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Enhanced customer service experience by efficiently processing purchases and returns.

Education

High School Diploma -

Trinity Christian of Griffin
Griffin, GA

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer relations
  • Cash register operation
  • Written and verbal communication
  • Professionalism and courtesy
  • Cash management
  • Cash register systems
  • Cash handling expertise
  • Payment processing
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • Cash drawer balancing
  • Refund handling
  • Attention to detail
  • Currency counting
  • Sales expertise
  • Product recommendations
  • Drawer balancing
  • Returns processing
  • Purchase assistance
  • Identification checks

Timeline

Cashier

Ingles Markets Inc
06.2025 - Current

High School Diploma -

Trinity Christian of Griffin
Andrea Brotzge