Andrea Crespo
Savannah
Summary
A client-focused professional, with hands on experience in accounting processes, including but not limited to accounts payables, accounts receiving, profits and loss (P&L); account conciliations, delivering superior goal-focused results, and leveraging effective collaboration skills to develop sustainable relationships. Experienced in the hospitality, consumer packaged goods (CPG), eCommerce, and warehousing industries.
Overview
18
18
years of professional experience
Work History
Team Lead
Maersk
09.2024 - Current
- Led cross-functional teams to optimize supply chain operations and enhance service delivery.
- Implemented process improvements resulting in increased operational efficiency and reduced turnaround times.
- Mentored team members, fostering skill development and enhancing overall team performance.
- Analyzed performance metrics to identify trends and inform strategic decision-making processes.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
Breakfast Attendant
Embassy Suites by Hilton
03.2021 - 10.2021
- Responsible for organizing, presenting, and servicing breakfast food and beverage options daily for hotel guests. Always attentive to guest requests, ensuring 100% customer satisfaction.
Warehouse Receiving Associate
Walmart E-Commerce Distribution Center
06.2020 - 03.2021
- Merchandise/Cargo receiving; in processing and classification involving receiving palletized and non-palletized cargo, use of a hand-held RF scanner, and processing cargo accordingly.
- Creation of trailer manifests, and trailer cases. Creation and editing of purchase orders, returns, and processing returns of marked as damaged.
- Multiple commendations received for maintaining 100% of work processing station efficiency rating.
Housekeeper
Hilton
10.2019 - 03.2021
- Responsibilities included overall cleaning of guest rooms, and replenishing items such as linens, amenities, and various supplies. Interact with guests daily, responding in a timely manner to their requests, assisting with directions and sharing information.
- Received a commendation for no faults or details in the assigned serviced rooms.
Housekeeper
DoubleTree by Hilton
05.2017 - 10.2019
- Responsibilities included overall cleaning of guest rooms, and replenishing items such as linens, amenities, and various supplies. Interact with guests daily, responding in a timely manner to their requests, assisting with directions and sharing information.
Housekeeper
Alliance
03.2016 - 05.2017
- As a third-party contractor assigned to Diamond Resorts International (Cypress Pointe, Parkway International), performed guest suite/room inspections to ensure cleanliness quality according to Diamond Resorts International standards, quality assurance standards have been met and all maintenance items have been addressed or reported in accordance with Company policies and procedures.
- Within the first 2 weeks, received the incentive of being assigned to a permanent section, due to work quality and efficiency.
Administrative/Accounting Assistant
Independent Accounting Firm
02.2013 - 03.2016
- Creation and maintaining of accounting books, income tax and expenses, profit and loss analysis, preparation of financial statements. Marketing plans. Business impact analysis.
Accounting Assistant
Coca-Cola FEMSA
06.2008 - 07.2012
- Began as an administrative assistant in the Accounts Receivables department, and was involved in processing payroll, check drafting, purchase orders, invoicing. Use of SAP as the primary system tool.
- Transitioned to warehouse dispatch, where I was responsible for the transportation log, registering departures, arrivals, and travel times of rigs and drivers.
- Lastly, I transitioned into the Production team, where I released production orders, and was part of the procurement process for the machinery spare parts, so maintenance could replace them.
Education
Bachelor of Science - Business Administration
Universidad del Zulia
Venezuela07.2015
Associate's degree - Administrative Accounting
Instituto Nacional de Capacitación y Educación (INCE)
Venezuela11.2011
Skills
- E-Commerce
- Profit & Loss
- Accounts Payable
- Budgeting
- Accounts Receivable
- General Ledger Accounting
- Guest Services
- Account Reconciliation
- Financial Report Writing
- Bookkeeping
- QuickBooks
- Microsoft Excel
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Team Lead
Maersk
09.2024 - Current
Breakfast Attendant
Embassy Suites by Hilton
03.2021 - 10.2021
Warehouse Receiving Associate
Walmart E-Commerce Distribution Center
06.2020 - 03.2021
Housekeeper
Hilton
10.2019 - 03.2021
Housekeeper
DoubleTree by Hilton
05.2017 - 10.2019
Housekeeper
Alliance
03.2016 - 05.2017
Administrative/Accounting Assistant
Independent Accounting Firm
02.2013 - 03.2016
Accounting Assistant
Coca-Cola FEMSA
06.2008 - 07.2012
Associate's degree - Administrative Accounting
Instituto Nacional de Capacitación y Educación (INCE)
Bachelor of Science - Business Administration
Universidad del Zulia