Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Hanks

Tax Associate
Snellville

Summary

Energetic and dependable candidate with customer service experience in the airline environment, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Excels in conflict resolution, multitasking, and communication, with warm demeanor that fosters trust and cooperation among colleagues and passengers. Excited about tackling a new career with well-proven hospitality qualifications.

Overview

38
38
years of professional experience

Work History

Bookkeeper and Tax Associate

Telos Holdings
01.2024 - Current
  • Oversee and perform initial tax preparation for individual and business returns; issue annual 1099 forms.
  • Enter data for detailed record-keeping of all financial transactions.
  • Maintain accurate bank, credit card, and other liability account balances through reconciliations.
  • Furnish clients with financial reports and statements. dependent contractors.

Seasonal Tax Associate/Client Service

The Daniel Group
07.2007 - 10.2020
  • Prepared tax returns and financial statements for clients.
  • Researched complicated tax issues necessary to complete returns.
  • Wrote tax memos that summarized tax and bookkeeping requirements for clients.

Treasurer

David Hanks Ministries, Inc.
11.1993 - 12.2014

· Prepared annual non-profit organization tax return.

· Issued pertinent 1099s and end-of-year receipts to contributors.

· Handled all aspects of daily bookkeeping.

Bookkeeper

The Business Doctor
01.1994 - 12.1994
  • Prepared monthly financial statements and ran payroll for bookkeeping clients.

Customer Service Representative

American Airlines
08.1987 - 12.1991
  • At all times, endeavored to provide friendly, professional customer service to airline guests. From exhibiting personable attention in booking flights to satisfactorily reconciling lost luggage with their owners to ensuring that passengers received a warm reception upon arrival and a safe boarding experience at departure, the goal was to deliver gracious hospitality at every encounter.
  • Reservations, Honolulu Reservation Office
  • Ticketing and Baggage Claim, Atlanta Hartsfield Airport
  • Gates and Operations, Atlanta Hartsfield Airport

Education

Bachelor’s Degree - Accounting

Georgia State University
Atlanta, Georgia
01.1993

Skills

Proficent in Word, Excel, QuickBooks, ProSeries, and ProConnect

Confident and productive in independent work environments yet possessing a team mentality

Able to learn and make decisions using past records

Very comfortable in new environments, with new people, and new situations

Experienced in conflict resolution while pursuing company goals

Flexible, nurturing personality with her father’s trait to make people feel significant

Timeline

Bookkeeper and Tax Associate

Telos Holdings
01.2024 - Current

Seasonal Tax Associate/Client Service

The Daniel Group
07.2007 - 10.2020

Bookkeeper

The Business Doctor
01.1994 - 12.1994

Treasurer

David Hanks Ministries, Inc.
11.1993 - 12.2014

Customer Service Representative

American Airlines
08.1987 - 12.1991

Bachelor’s Degree - Accounting

Georgia State University
Andrea HanksTax Associate