Professional Summary
Overview
Work History
Education
Skills
Timeline

Andrea Jones

Kirkland's Home
VALDOSTA
11
years of professional experience

Dedicated Sales Associate with strong customer service and problem-solving skills. Proven ability to maintain high customer satisfaction in high-stress environments while managing multiple tasks efficiently.

Work History

Sales Associate

2 Years 5 Months
Kirkland's Home | 12.2016 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

1 Year 2 Months
Alpine | 08.2014 - 10.2015
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction ratings.
  • Collaborated with team members to achieve monthly sales targets consistently through teamwork.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

5 Years 5 Months
Payless | 05.2008 - 10.2013
  • Provided exceptional customer service, ensuring a positive shopping experience for all clients.
  • Assisted in managing inventory levels, optimizing stock availability and minimizing excess.
  • Implemented effective merchandising strategies to enhance product visibility and drive sales.

Education

High School Diploma

New Hope High School | Columbus, MS | 05.1993

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Excellent people skills
Flexible schedule
Cash register operation
Store opening and closing

Timeline

Sales Associate

Kirkland's Home
12.2016 - 05.2019Read More

Sales Associate

Alpine
08.2014 - 10.2015Read More

Sales Associate

Payless
05.2008 - 10.2013Read More

New Hope High School

High School Diploma
Read More
Andrea Jones